Operations Supervisor (Haslet, TX)
About The Position
The Operations Supervisor is responsible for the efficient day-to-day operation of the warehouse, with an emphasis on meeting daily production goals, training and developing hourly associates, and recommending system improvements. The position oversees warehouse operations and personnel, coordinates inbound and outbound shipments, equipment use and maintenance, staffing, and shift productivity. It also manages a fleet of warehouse robots, supports robot recovery as needed, and documents maintenance issues. The supervisor supports employee onboarding, training, coaching, performance reviews, timekeeping, and employee relations in partnership with management and Human Resources. The role also helps maintain a safe, clean, and efficient warehouse, supports safety programs and OSHA compliance, and follows established processes for injury and accident reporting. Shift hours may be first, second, or third shift depending on operational needs.
Requirements
- At least 1 year of experience working in a warehouse; experience in highly automated or e-commerce environments is preferred.
- Working knowledge of Google Suite.
- Working knowledge of WMS systems.
- Working knowledge of OSHA regulations.
- Dedicated, hardworking, and a quick learner.
- Good communication skills and ability to work in a fast-paced environment with changing priorities and stressful situations.
- Ability to stand and walk for up to 12 hours.
- Ability to bend, stretch, and reach below the waist and above the head regularly.
- Ability to work and walk at elevated heights using fall protection equipment.
- Ability to stand, walk, sit, climb, balance, stoop, kneel, crouch, or crawl as needed to access equipment.
- Ability to occasionally use smell to identify process or equipment problems.
- Ability to regularly lift or move up to 20 pounds, frequently lift or move up to 40 pounds, and occasionally lift or move more than 50 pounds.
Nice To Haves
- Experience approving payroll time.
- Basic knowledge of warehouse or mechanical equipment.
- Forklift certification.
- Understanding of performance metrics, process improvement, 5S, and Lean tools.
- Bilingual in English and Spanish.
- Experience in highly automated or e-commerce warehouse environments.
Responsibilities
- Oversee daily warehouse production and communicate with the team to support hourly facility production goals.
- Develop and implement shipping and receiving schedules and assignments to meet operational goals.
- Directly supervise warehouse personnel and assign work based on employees’ skills and backgrounds.
- Supervise inbound and outbound shipments to ensure they are accurate and timely.
- Ensure equipment is used efficiently and coordinate equipment maintenance with management.
- Review daily work objectives and establish shift productivity requirements to meet building objectives.
- Partner with other leaders to balance labor and maintain appropriate staffing levels.
- Draft and submit a daily end-of-shift report.
- Recommend and work on initiatives and programs to improve operations.
- Manage and supervise warehouse robots, participate in robot recovery operations as needed, and document robot maintenance issues.
- Conduct daily pre-shift meetings covering prior-shift productivity, operational issues, workload forecasts, and other relevant company information.
- Assist with programs to train and motivate personnel and ensure new personnel complete the onboarding program.
- Maintain good human resources practices with direct reports and ensure adherence to company and department policies and procedures.
- Work with management and Human Resources to resolve employee relations issues, disciplinary actions, problems, and terminations.
- Provide feedback, coaching, guidance, and recognition to support employee skill development.
- Participate in employee development and talent selection; provide constructive performance feedback and deliver hourly performance reviews.
- Maintain accurate timekeeping records.
- Stay current on relevant information, tools, and systems as part of ongoing self-development.
- Ensure safe, clean, and efficient warehouse operations that meet service standards.
- Support safety programs and OSHA compliance, and follow documented procedures for reporting, analyzing, and following up on injuries and accidents.
- Ensure employees complete a daily pre-flight and review it daily.
Benefits
- Unlimited flexible time off.
- Medical, dental, and vision insurance.
- Paid parental leave.
- Commuter benefits, including access to fully paid parking spots.
- Referral bonus.
- 401(k).
- Equity program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
