Operations Supervisor - Own and drive results

ROCKET RACK®•Otisco Township, MI

23h•Onsite

About The Position

The Operations Supervisor will be responsible for leading a team on the production floor, ensuring smooth operations, and driving results. This role requires a significant presence on the production floor (70% of the time) to provide direct support, anticipate issues, and foster a culture of safety, efficiency, and quality. The supervisor will collaborate with various stakeholders, manage priorities, coach team members, and utilize data to optimize performance and meet production goals.

Requirements

A proactive, solutions-oriented mindset-anticipate needs and address challenges head-on.
Strong prioritization and organizational skills-manage multiple tasks and requests in a dynamic, fast-paced environment.
Experience balancing floor presence with planning and administrative responsibilities (inventory, timekeeping, effectiveness review, etc.).
Ability to train, coach and develop a team, fostering a culture of accountability and continuous improvement.
Excellent communication skills-clear, direct, and supportive, both written and verbal.
Reliability, adaptability, and commitment to being present for your team every day.
Detail orientation and follow-through-ensure nothing slips through the cracks.
Mechanical and numerical reasoning skills for rapid problem solving.
High school diploma or equivalent required; Associate's or Bachelor's degree.
Minimum of 5 years' manufacturing leadership experience required.
Strong Microsoft Office and ERP/MRP software skills.

Nice To Haves

ISO knowledge and experience helpful.

Responsibilities

Spend 70% of your time on the production floor, providing direct support and leadership to your team, anticipating and addressing issues before they become obstacles.
Coordinate with team members, other shift managers, and company leadership to ensure alignment on goals and smooth operations and share updates.
Champion safety, efficiency, quality, and adherence to processes. Lead by example and hold your team to high standards.
Identify opportunities for improvement and drive projects that enhance productivity, reduce waste, and maximize team performance. Meet production goals and ensure customer quality expectations are exceeded.
Balance urgent production needs with planning activities like inventory exception review and resolution, timekeeping, and team member and department effectiveness reviews.
Actively support operators and team members, providing coaching, training, and clear direction. Train, mentor, and communicate with team members, empowering them to succeed and grow.
Utilize production and logistics data to anticipate needs, prioritize work, and manage staffing.
Lead projects, identify improvements, and drive efficiency and accountability across your shift.