Operations Supervisor Landfill

Republic Services•New Boston, MI

About The Position

The Operations Supervisor – Landfill supervises Lead Operators, Operators and/or General Laborers to support efficient landfill operations. The role ensures that fill sequencing plans are followed, density goals are achieved, and operations comply with the applicable permit. Working with the Operations Manager and General Manager, the supervisor implements tactical initiatives to drive functional excellence and achieve budget goals. The role leads operations in compliance with safety, environmental, operating, regulatory, accounting, ethics, and other standards, while delivering safety, customer experience, and efficiency and supporting employee engagement. The supervisor provides leadership on safety goals, addresses unsafe conditions, partners with maintenance to keep equipment operational and compliant, and oversees accident-prevention and loss-control programs. The role serves customers, resolves service issues and schedule changes through timely communication, and supports customer satisfaction. It establishes productivity goals, monitors operating standards and labor and disposal expenses, and executes plans to meet or exceed division budget goals. The supervisor also builds a collaborative team, develops employee talent, and coaches employees toward advancement. Other job-related duties may be assigned.

Requirements

Able to direct a large staff.
Process-oriented and results-oriented, with a commitment to organizational success and the ability to marshal resources toward goals and objectives.
Demonstrated problem-solving, analytical, critical-thinking, and decision-making skills.
Collaborative approach and ability to build and work with teams.
Creative thinking and willingness to challenge conventional solutions.
Demonstrates and promotes ethical behavior.
Strong leadership skills and sound judgment of talent, with emphasis on hiring and developing high-performance teams.
Experience in labor relations.
State certification as required by regulation.
At least 1 year of lead or supervisory experience.

Responsibilities

Supervise Lead Operators, Operators and/or General Laborers in landfill operations.
Ensure adherence to fill sequencing plans, achievement of density goals, and compliance with the applicable permit.
Work with the Operations Manager and General Manager to implement tactical initiatives supporting functional excellence and budget achievement.
Lead compliance with safety, environmental, operating, regulatory, accounting, ethics, and other standards.
Communicate and provide leadership toward safety goals and objectives; address unsafe conditions related to the landfill.
Partner with maintenance to keep equipment in working order and compliant with safety standards.
Oversee safety, accident-prevention, and loss-control programs and promote a safe, productive work environment.
Engage employees in safety through personal example and outreach.
Provide customer service that meets or exceeds expectations; resolve unusual service requests, equipment breakdowns, and schedule changes through timely stakeholder communication.
Work with customers to resolve issues and improve the customer experience; represent the Company positively to support satisfaction and loyalty.
Establish productivity goals as needed, ensure adherence to operating standards, and manage labor hours and disposal expenses according to agreed plans.
Execute operational plans to achieve or exceed division budget goals.
Support service delivery and maintenance, including the operational role in fleet quality and maintenance.
Create a collaborative, communicative team environment and promote employee engagement.
Build and develop team talent, understand employees’ career goals, and coach them for advancement.
Perform other job-related duties as needed or assigned.