Operations Supervisor Landfill

Republic Services•Morgantown, PA

About The Position

Within a division, the Operations Supervisor – Landfill supervises Lead Operators, Operators and/or General Laborers who contribute to efficient landfill operations. The role ensures fill sequencing plans are followed, density goals are achieved, and landfill operations comply with applicable permits. The supervisor works with the Operations Manager and General Manager to implement tactical initiatives that support functional excellence and budget achievement. The position leads operations in compliance with safety, environmental, operating, regulatory, accounting, ethics and other standards, with responsibility for delivering safety, customer experience and efficiency while supporting employee engagement. The supervisor provides leadership for safety programs, removes unsafe conditions, works with maintenance to keep equipment safe and operational, and promotes employee participation in safe practices. The role also supports customer satisfaction by resolving service issues and communicating changes, and oversees productivity, labor hours, disposal expenses and other operating plans. The supervisor builds a collaborative team, develops employees through coaching, and performs other job-related duties as assigned.

Requirements

Able to direct a large staff.
Process- and results-oriented, with a strong commitment to organizational success and the ability to marshal resources toward goals and objectives.
Demonstrated problem-solving, analytical, critical-thinking and decision-making skills.
Collaborative and able to build and work with teams.
Creative thinker who challenges conventional solutions.
Demonstrates and promotes ethical behavior.
Strong leadership skills and proven judgment of talent, with an emphasis on hiring and developing high-performance teams.
Experience in labor relations.
State certification as required by regulation.
Minimum of 1 year of lead or supervisory experience.

Responsibilities

Supervise Lead Operators, Operators and/or General Laborers in landfill operations.
Ensure fill sequencing plans are followed, density goals are achieved, and landfill operations comply with applicable permits.
Work with the Operations Manager and General Manager to implement tactical initiatives supporting functional excellence and budget achievement.
Lead operations in compliance with safety, environmental, operating, regulatory, accounting, ethics and other standards.
Provide leadership and communicate safety goals and objectives; work to remove unsafe conditions related to the landfill.
Partner with maintenance to ensure equipment remains in working order and complies with safety standards.
Oversee safety and accident-prevention programs, maintain loss-control and safety programs, and help ensure a safe and productive work environment.
Encourage employees’ active participation in safety through personal commitment and outreach.
Provide customer service that meets or exceeds expectations, resolve unusual service requests, equipment breakdowns and schedule changes, and communicate with stakeholders in a timely manner.
Interact with customers to resolve issues and improve their experience; represent the Company positively to promote customer satisfaction and loyalty.
Establish productivity goals, ensure adherence to operating standards, and manage labor hours and disposal expenses according to established plans.
Execute operational plans to help achieve or exceed the division’s budgeted goals.
Support service delivery and work with maintenance and operations on fleet quality and maintenance.
Create a collaborative, communicative team environment and support employee engagement.
Build and develop team talent, understand employees’ career goals, and coach them for advancement.
Perform other job-related duties as needed or assigned.