Operations Supervisor Landfill

Republic Services•Morgantown, PA

About The Position

The Operations Supervisor – Landfill supervises Lead Operators, Operators and/or General Laborers to support efficient landfill operations. The role ensures compliance with fill sequencing plans, density goals and applicable permits, and works with the Operations Manager and General Manager on tactical initiatives that support operational excellence and budget achievement. The supervisor ensures compliance with safety, environmental, operating, regulatory, accounting, ethics and other standards, while delivering safety, customer experience and efficiency and supporting employee engagement.

Requirements

Ability to direct a large staff.
Process- and results-oriented approach to setting and pursuing aggressive goals, with commitment to organizational success and effective use of resources.
Demonstrated problem-solving, analytical, critical-thinking and decision-making skills.
Ability to collaborate and build and work with teams.
Creative thinking and willingness to challenge conventional solutions.
Demonstrated and promoted ethical behavior.
Strong leadership skills and proven judgment in hiring and developing high-performing teams.
Experience in labor relations.
State certification as required by regulation.
At least 1 year of lead or supervisory experience.

Responsibilities

Provide leadership and communicate about safety goals and objectives.
Identify and address unsafe conditions or situations at or related to the landfill.
Partner with maintenance to keep equipment in working order and compliant with safety standards.
Oversee safety and accident-prevention programs, maintain loss-control and safety programs, and support a safe, productive work environment.
Engage employees in safety through personal example and active outreach.
Provide customer service that meets or exceeds expectations.
Resolve unusual service requests, equipment breakdowns and schedule changes, communicating promptly with stakeholders.
Work with customers to resolve issues and improve the overall customer experience.
Represent the company positively and support customer satisfaction and loyalty.
Establish productivity goals as needed, ensure operating standards are followed, and manage labor hours and disposal expenses against agreed plans.
Execute operational plans that help achieve or exceed division budget goals.
Support service delivery and work with maintenance on fleet quality and maintenance.
Build a collaborative, communicative team environment and promote employee engagement.
Develop team talent, understand employees’ career goals and coach them for advancement.
Perform other job-related duties as needed or assigned.