Operations Supervisor - WRMC

Dickies Arena•Fort Worth, TX

1d•Onsite

About The Position

Trail Drive Management Corp (TDMC) is looking for an Operations Supervisor to support our Will Rogers Memorial Center (WRMC) operation. This position is responsible for preparing and maintaining the facility for, during, and in-between events, including housekeeping, event setup and teardowns, day-to-day facility appearance, and special projects. This position will be 100% on-site.

Requirements

Must be a minimum of 18 years of age.
Bachelor’s degree from an accredited four-year college in Hospitality, Management, or Maintenance Engineering and/or equivalent work experience.
3+ years of experience in a management and/or supervisory position of public assembly facilities
Must have a state of Texas motor vehicle license
Demonstrate knowledge in operational procedures, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility
Demonstrate knowledge of practices and procedures related to event set-up/conversions/changeover especially related to equestrian and livestock events; typical methods and techniques for cleaning and maintaining the facility equipment; and proper use and care of hand and power tools
Demonstrate ability to carry out tasks in a reliable, productive, and expedient manner and be able to adhere to strict deadlines
Excellent verbal and written communication skills
Self-motivated with strong client relations and staff management skills
Ability to work independently and in a team environment
Superior customer service experience
Ability to develop effective working relationships with internal and external parties.
Ability to operate equipment such as light trucks, pallet jacks, forklifts, boom lifts, or other light power drive equipment.
Understand and work from general instructions, specifications, sketches, as well as ability to read and comprehend blueprints, drawings, construction submittals, specifications, and other related materials.
Ability to work a flexible schedule including nights, weekends, and holidays.
Able to communicate effectively with management, guests, and team members.
Ability to handle multiple tasks in a fast-paced, high-energy environment.

Nice To Haves

Any experience and/or training in the public assembly facility management industry is a plus

Responsibilities

Supervise, train, and direct work for operations staff
Assure proper routine cleanliness for all front of house and back of house spaces
Set-up and break-down of all events including flooring, chairs, tables, walls, staging, furnishings and equipment including equestrian and livestock stalls and other related equipment.
Perform housekeeping duties including use of cleaning equipment machines, sweeping, mopping, and trash removal
Inspect completion of all assigned tasks to make sure specifications are met
Act as working shift supervisor for all full-time, part-time, and contract staff.
Operate various large equipment including forklifts, boom lifts, scissor lifts, Kubotas, tractors, golf carts, etc.
Report discrepancies, safety concerns, or damage or loss of property promptly to supervisor
Prepare and monitor event spaces and room set-ups to accommodate event needs
Inventory of building FF&E assets and janitorial supplies to ensure properly equipped for day-to-day functions and prepared for events
Organize all storage areas to be neat, organized, and in working order
Maintain all event equipment
Implement and enforce Gendy Street Management policies and procedures
Assist other departments including but not limited to Executive, Parking, Security, Food & Beverage, Engineering, Event, Sales, and Marketing from time to time when necessary for the benefit of specific Events or overall Operation
Performs other duties as assigned.