Operations Coordinator - WRMC

Dickies Arena•Fort Worth, TX

1d•Onsite

About The Position

Trail Drive Management Corp. (TDMC) is looking for an Operations Coordinator to support our Will Rogers Memorial Center (WRMC) operation. This position is responsible for supervising, planning, and coordinating the operations of a specific shift, including but not limited to event setup and teardown, housekeeping, and other assigned projects. This position will be 100% on-site.

Requirements

Must be a minimum of 18 years of age.
Bachelor’s degree from an accredited four-year college in Hospitality, Management, or Maintenance Engineering and/or equivalent work experience.
3+ years of experience in a management and/or supervisory position of public assembly facilities
Must have a state of Texas motor vehicle license
Demonstrate knowledge in operational procedures, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility
Demonstrate knowledge of practices and procedures related to event set-up/conversions/changeover especially related to equestrian and livestock events; typical methods and techniques for cleaning and maintaining the facility equipment; and proper use and care of hand and power tools
Demonstrate ability to carry out tasks in a reliable, productive, and expedient manner and be able to adhere to strict deadlines
Keyboarding Skills and computer proficiency with software knowledge including MS Office
Excellent verbal and written communication skills
Self-motivated with strong client relations and staff management skills
Ability to work independently and in a team environment
Superior customer service experience
Ability to develop effective working relationships with internal and external parties.
Understand and work from general instructions, specifications, sketches, as well as the ability to read and comprehend blueprints, drawings, construction submittmitals, specifications, and other related materials.
Able to communicate effectively with management, guests, and team members.
Ability to handle multiple tasks in a fast-paced, high-energy environment.

Nice To Haves

Any experience and/or training in the public assembly facility management industry is a plus
Experience implementing and operating a computerized maintenance management system (CMMS) a plus
Experience in Computer-Aided Drafting (CAD) programs a plus
Ability to operate equipment such as light trucks, pallet jacks, forklifts, boom lifts, or other light power drive equipment.

Responsibilities

Supervise, train, and schedule operations staff
Plan, assign, and direct work for operations staff
Assure proper routine cleanliness for all front of house and back-of-house spaces
Prepare and monitor event spaces and room set-ups to accommodate event needs
Direct and supervise all major event set-up and teardowns
Inventory of building FF&E assets and janitorial supplies to ensure properly equipped for day-to-day functions and prepared for events
Provide ordering, stocking, and distribution of necessary equipment and supplies
Supervise housekeeping, special cleaning projects, and general cleaning operations
Organize all storage areas to be neat, organized, and in working order
Maintain all event equipment in proper working order
Investigate, analyze, and resolve operational problems and complaints
Act as liaison with tenants, contractors, and facility users as necessary
Implement and enforce Gendy Street Management Corp. policies and procedures
Attend and participate in weekly Event Meetings, Operations Meetings, and Client/Promoter Meetings representing Will Rogers in a professional manner to understand and facilitate the necessary manpower, equipment, and other needs for a successful Event and Operation
Assist in annual performance reviews of Operations Supervisors & Full-Time Operations Crew
Assist other departments including but not limited to Executive, Parking, Security, Food & Beverage, Engineering, Event, Sales, Marketing from time to time when necessary for the benefit of specific Events or overall Operation
Performs other duties as assigned.