Operations Supervisor

Universal Waste Systems • Phoenix, AZ

10d • $80,000 - $90,000 • Onsite

About The Position

The primary role of the Operations Supervisor is to supervise the day-to-day activities of the operations staff.

Requirements

• Four years of supervisory experience in the waste and/or recycling industry required.
• Current and valid Class D license with clean driving record.
• Superior supervisory techniques.
• Refuse, recycling and composting-related services and tools.
• Modern office practices and procedures including the use of standard computer programs such as Tower, Microsoft Word, Excel, Outlook, Search Engines, Onboard Routing System and Google Maps.
• Geography of the City of Casa Grande and surrounding areas, including assigned route.
• Leadership and mentorship tactics and best practices.
• Actively listen to, and empathize with, customer and employees’ concerns.
• Employ de-escalation and conflict-resolution methodologies.
• Mentor and maintain a positive attitude with customers and employees.
• Proactively establish trust and credibility with customers and employees by maintaining accountability.
• Contribute to the team dynamic by promoting inclusion, support and collaboration amongst employees.
• Take initiative, self-manage time and productivity through multitasking.
• Effectively and concisely communicate both orally and in writing.
• Learn the products and services offered by Universal Waste Systems, Inc.
• Provide guidance and expert advice on waste-related information.

Nice To Haves

• Class B license a plus.
• High school diploma/GED preferred.

Responsibilities

• Supervise the staff and collections of refuse and recycling for an assigned area.
• Ensure the adherence of company work and safety rules.
• Maintain a safe working environment for all employees by creating and supporting a safety-first culture.
• Work in conjunction with customers, ownership, maintenance, customer service, dispatch and sustainability departments to ensure seamless customer interactions.
• Use related computer systems to track and improve routing, productivity and customer experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED