Operations Supervisor

KeHE Distributors, LLC•Glen Ellyn, IL

12d•Onsite

About The Position

At KeHE, we’re obsessed with creating solutions, unboxing potential, and serving others – and it all starts with you. As an employee-owned distributor of natural and organic, specialty, and fresh products, we’re committed to making a positive impact and scaling our success together. With a culture that fosters development and opportunity, you’ll be embarking on a career that’s moving forward. When you join KeHE, you’re becoming part of a team that is a force for good.

Requirements

High school diplomas or GED required; additional years of relevant experience may be considered in lieu of a degree
2+ years of experience in warehouse operations, with at least 2 years of formal leadership experience for teams of 10 or more
Proven track record of maintaining a safe work environment and compliance with safety regulations
Demonstrated experience leading a team, mentoring, and developing warehouse personnel.
Strong communication and interpersonal skills
Ability to motivate and engage a team
Experience conducting structured monthly check-ins and on-the-floor observations
Experience developing and tracking action plans for team members
Ability to delegate effectively and manage change
Ability to identify and resolve problems quickly and effectively
Ability to manage time efficiently and prioritize tasks
Strong computer skills, including experience with Warehouse Management Systems (WMS)
Must be able to work a flexible schedule including various shifts, weekends, overtime, and holidays to support warehouse operations

Responsibilities

Lead, mentor, and motivate a team of 25-28 Warehouse Associates, ensuring they have the tools, support, and knowledge to meet and exceed performance expectations
Set clear, achievable performance goals using KPIs such as productivity, order accuracy, safety, and cleanliness to drive results while fostering a culture of mutual respect and high engagement
Provide real-time coaching, guidance, and feedback, always reinforcing a positive, collaborative work environment where team members feel valued and supported
Inspire individual growth and career development by promoting skill enhancement and fostering a culture of continuous improvement that celebrates both individual and team achievements
Recognize and celebrate outstanding performance, motivating the team to perform at their highest potential and creating a positive and respectful work environment
Lead by example in creating and reinforcing a safety-first culture, always ensuring strict adherence to safety regulations and company policies
Conduct regular safety inspections and audits, providing training and implementing corrective actions where needed to prevent injuries and improve safety standards
Hold the team accountable for maintaining a safe, compliant, and productive work environment, where safety is viewed as a shared responsibility and a core value of daily operations
Supervise daily warehouse operations including receiving, picking, packing, shipping, inventory management, continuously optimizing workflows to drive productivity and minimize bottlenecks
Apply LEAN methodologies and continuous improvement practices to identify opportunities for process improvement, reduce waste, and ensure operations remain efficient, accurate, and aligned with team objectives
Collaborate with peers and leadership to implement improvements based on feedback, performance reviews, and observed inefficiencies, always striving for better results and greater accuracy