Operations Supervisor

ASSA ABLOY • Kent, WA

10h • Onsite

About The Position

ASSA ABLOY is looking to add an Operations Supervisor to our Kent, Washington Service Center. This role offers the opportunity to serve as the second-in-command, directly impacting daily operations, team performance, and customer satisfaction in a small, highly visible manufacturing and distribution operation. The Operations Supervisor will lead team members across light manufacturing and production operations, acting as the second-in-command and a key partner to the Service Center Manager / General Manager in a team of approximately 18–20 employees.

Requirements

• High School diploma or GED
• 3+ years of leadership experience within a manufacturing or production environment (required)
• Proven ability to lead teams and drive results through others
• Proficiency with ERP systems and strong computer skills, including production scheduling and inventory management
• Strong interpersonal and communication skills, including the ability to manage and de-escalate employee issues
• Ability to manage multiple priorities in a fast-paced, hands-on environment
• Mechanical aptitude with the ability to support basic equipment troubleshooting

Nice To Haves

• Experience in doors, frames, or hardware
• Experience in welding or light manufacturing
• Exposure to Lean Manufacturing, Kaizen, or process improvement concepts
• General understanding of the commercial construction industry

Responsibilities

• Lead, coach, and develop a small team of 18–20 employees, including scheduling, training, and performance management
• Own daily production scheduling and execution, ensuring work is prioritized and completed efficiently
• Maintain a highly visible presence on the manufacturing floor, leading by example in a hands-on, player-coach capacity
• Troubleshoot equipment and support basic mechanical problem solving to minimize downtime
• Hire, onboard, and manage employee performance, including counseling and de-escalating employee situations when needed
• Ensure accurate, efficient order fulfillment with a focus on quality and on-time delivery
• Identify opportunities to improve processes and operational efficiency
• Monitor operational performance and address trends, gaps, and opportunities
• Ensure compliance with safety (OSHA), quality, and company standards
• Partner with Customer Service and leadership to ensure smooth order flow from entry through shipment

Benefits

• Competitive Salary
• Paid Vacation, Sick Time, and Paid Company Holidays
• Medical, Dental, Vision, Short and Long-term Disability, Life and AD&D Insurance
• 401(k) Program with company contributions
• Tuition Reimbursement, Learning and Career Development opportunities
• Flexible Spending Program
• Employee Assistance Program
• Discount portal
• Recognition, well-being, and employee experience programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED