Operations Supervisor - 1st Shift

GXO Logistics•Horn Lake, MS

About The Position

GXO is seeking an Operations Supervisor to oversee day-to-day warehouse operations and bring out the best in the team. The role involves ensuring efficient operations, preparing schedules, supervising and coaching employees, monitoring work quality and customer service, and implementing continuous improvement action plans. The supervisor will communicate with leadership, team members, and other departments, follow the company quality policy and GXO 7S program, and maintain a clean work environment. The position is scheduled for the first shift, Monday through Friday, from 6:00 a.m. to 2:30 p.m. A flexible schedule may be required, including planned and unplanned overtime that may include weekends. Work takes place in warehouse environments that may be hot or cold and involves physical activity such as lifting, standing, walking, reaching, bending, climbing, pushing, pulling, twisting, squatting, and kneeling.

Requirements

  • At least 2 years of relevant work experience.
  • Experience with Microsoft Office, including Word, Excel, and Outlook.
  • Experience with computerized scanner equipment.
  • Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends.
  • Ability to lift objects of various shapes, sizes, and weights.
  • Ability to stand, sit, or walk for extended periods.
  • Ability to reach, including above the head, bend, climb, push, pull, twist, squat, and kneel.
  • Ability to handle or manage tools or equipment.
  • Ability to tolerate hot or cold warehouse environments.

Nice To Haves

  • Bachelor's degree in Logistics or a related field.
  • 2 years of managerial or supervisory experience.
  • Bilingual English/Spanish.
  • Experience in an AS9100 or ISO environment.
  • Warehousing or Third-Party Logistics (3PL) experience.

Responsibilities

  • Ensure efficient daily operations of the warehouse.
  • Prepare schedules.
  • Supervise the team and provide training and coaching to improve performance.
  • Monitor work quality to consistently deliver exceptional customer service.
  • Demonstrate an understanding of the company quality policy.
  • Adhere to the GXO 7S program.
  • Communicate effectively with leadership, team members, and other departments.
  • Implement continuous improvement action plans.
  • Maintain a clean environment.

Benefits

  • Full health insurance, including medical, dental, and vision.
  • 401(k).
  • Life insurance.
  • Disability insurance.
  • Competitive compensation.
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