About The Position
The Operations Supervisor directs the work of associates in a warehouse and distribution environment and is responsible for safety and work quality in their departments and areas of responsibility. This position determines work volume, prepares schedules, expedites workflow, assigns and reviews work, and helps ensure cost-effective operations and accurate outbound shipping. The supervisor also manages associate time records, accountability, training, performance evaluations, coaching, corrective actions, and workplace concerns. Additional duties include overseeing zoning and product database development during receiving, supporting safety programs and committees, and helping develop improved processes. The position may also perform other tasks as assigned by the General Manager. The role is scheduled for the E shift, Saturday through Monday, 7:00 p.m. to 7:30 a.m., and is expected to travel approximately 25% or less.
Requirements
- Bachelor’s degree (B.A./B.S.) from a four-year college, equivalent related experience and/or training, or an equivalent combination of education and experience.
- At least three years of experience in warehousing, distribution, or a related field.
- At least six months of supervisory experience.
- PC and computer skills, including Microsoft Office.
- Ability to travel approximately 25% or less; a passport is not required but is recommended.
Responsibilities
- Determine work volume, prepare work schedules, and expedite workflow to maximize cost effectiveness within the department.
- Assign duties and examine work for quality, neatness, and conformity to policies and procedures.
- Schedule job assignments for periodic and/or special inventories.
- Monitor, direct, and, when necessary, perform accurate shipping of outbound orders.
- Issue written and oral instructions to associates as needed or required.
- Ensure associate accountability in accordance with corporate standard operating procedures.
- Maintain harmony among associates and resolve grievances.
- Manage employee time, including edits and corrections.
- Mentor and coach associates, including administering corrective actions and performance evaluations.
- Monitor zoning and product database development during the receiving process.
- Train associates on policies, procedures, and Standard Works to ensure processes are followed.
- Assist the Safety Advocate with all aspects of the Safety Program and participate on the Safety Committee.
- Assist in developing processes and process improvements.
- Perform other tasks as assigned by the General Manager.
Benefits
- Medical insurance, including HSA, HRA, and FSA accounts
- Supplemental insurance, including critical illness, hospital indemnity, and accidental injury
- Dental insurance
- Vision insurance
- Basic life and supplemental life insurance
- Short-term and long-term disability
- Paid parental leave
- 401(k)
- Paid time off of approximately two weeks, with accrual beginning on the first day of employment
- Ten employer-paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
