Supervisor Operations (CDL strongly preferred or willing to get)
About The Position
The Operations Supervisor oversees daily operations within an assigned geographic area, directly supervising drivers and/or laborers and ensuring safe, efficient, and compliant operations. The role has decision-making authority related to staffing, scheduling, route or facility optimization, and performance management, with a direct impact on productivity, safety outcomes, and service delivery. The supervisor monitors operational performance, addresses issues in real time, and implements improvements to support departmental effectiveness and business objectives. The role is responsible for driver or laborer safety, including safety training, planning, and incident reporting; scheduling shifts and preparing for call-ins or no-shows; reporting department metrics and performance; and optimizing facilities, routes, and coverage. The supervisor conducts facility, area, or route visits and assessments, evaluates customer support and resolves customer issues where applicable, and responds constructively to unpredictable situations. They continually evaluate employee performance, provide feedback, and establish a motivational, optimistic tone in the work environment. The position requires a high school diploma or GED and at least three years of experience as an Operations Supervisor. Experience in waste management, manufacturing, or trucking/transportation is preferred. A commercial driver’s license is required or must be obtained if supervising drivers. The work is primarily in an office environment, with possible movement around work sites and exposure to varying weather and noise conditions.
Requirements
- High school diploma or GED.
- At least 3 years of experience as an Operations Supervisor.
- Commercial driver’s license (CDL), or willingness to obtain one if supervising drivers.
- Ability to multitask.
- Strong organizational, written, and verbal communication skills.
- Self-starter with a strong sense of accountability.
- Attention to detail.
- Positive attitude and energy to complete tasks.
- Ability to work well under pressure.
- Excellent Microsoft Word, Excel, PowerPoint, and Outlook skills.
- Ability to perform the physical requirements of the job.
- Ability to work in all weather conditions.
- Experience with routine maintenance operations.
Nice To Haves
- Operations Supervisor experience in waste management, manufacturing, or trucking/transportation.
- Fluency in Spanish.
Responsibilities
- Oversee daily operations within an assigned geographic area.
- Supervise drivers and/or laborers and ensure safe, efficient, and compliant operations.
- Plan and deliver safety training, safety planning, and incident reporting for drivers or laborers.
- Schedule shifts, plan for call-ins and no-shows, and report department metrics and performance.
- Optimize facilities, routes, and coverage.
- Conduct facility, area, or route visits and assessments.
- Evaluate customer support and identify solutions to customer issues where applicable.
- Respond positively to unpredictable situations and operational problems.
- Evaluate employee performance and provide feedback.
- Set a motivational tone and promote optimism among employees.
- Monitor operational performance, address issues in real time, and implement improvements.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
