Operations Supervisor 1 - Strategic Enterprise Solutions (SES) - Remote

Convergint•,

11h•$88,580 - $137,299•Remote

About The Position

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Operations Supervisor to join our amazing culture on the Strategic Enterprise Solutions (SES) Team. As an Operations Supervisor, you are a part of a dynamic team that allows you to grow as Convergint grows. The Integrated Project Management Team (IPM) is the offering of a centralized Integrated Delivery Team, who acts as a single operational point of coordination, assigned to manage and oversee all engagements across our customer’s organization. Through our approach we will drive efficiencies, ensure consistent delivery and meeting our customer’s expectations with complex/multi-site projects. This Operations Supervisor will work alongside other supervisors and reporting to the Operations Leader.

Requirements

Customer Focus – Maintaining awareness of and seeking to meet of the needs and wants of the customer.
Leadership Orientation – Actively seeks ways in which to act as a role model, guide, develop and mentor others within the Operations Supervisor role.
Financial analytical skills including cost control.
Excellent Microsoft Outlook, Project, Excel, Word and Power Point skills.
Strong team leadership, team building and facilitation skills.
College degree, trade school or equivalent experience
Minimum 3-5 years relevant experience

Nice To Haves

Engineering, Field, or project management
Experience in 1 or more of the following industries: electronic, fire alarm & life safety, building automation, and/or healthcare
Previous project supervisory experience

Responsibilities

Supports and drives operational excellence in the company’s core strategies for the Vertical Market and Global and Enterprise Accounts.
Manage, oversee and coordinate designated team under the Integrated Project Management Team responsible for the purchasing, project coordination/logistics, project scheduling, project management and project close out for VM/G&E customers. These customers may have various support components, small single projects that makeup a large program spanning over thousands of sites on an annual basis; medium to large projects that span over multiple CTCs and sites; includes the support of Business as Usual (BAU) projects, where the projects SOW varies by site.
Supports the Operations Lead to ensure the team is managing the financial execution of projects to ensure change orders are clearly documented and proposed to the customers.
Responsible for maximizing customer satisfaction by effectively executing all assigned projects.
Responsible for manpower assessment support to understand specific customer needs and work alongside Operations Lead to ensure needed resources are planned.
Performs other duties and responsibilities as requested or required.