Operations Supervisor (Overnight)

Idexx • Glen Burnie, MD

3d • Onsite

About The Position

As an Overnight Operations Supervisor at IDEXX's Glen Burnie, MD reference lab, you will be a people leader at one of the largest veterinary diagnostic companies in the world. You will supervise a team of Laboratory Technicians, who analyze samples to help veterinarians diagnose and treat pets. You will ensure your team is supported and managed. Enhancing the lives of people and pets starts with empowering our own employees, focusing on continuous improvement, and supporting strong collaboration and inclusiveness. As a leader in one of our labs, you will ensure your team is supported and managed and help them achieve their goals. This is a full-time position with excellent day-one benefits. IDEXX reference laboratories is a global network united by a shared commitment to enhancing pet care where the true strength in our name is the people behind it, including this role. Our reference laboratories make it possible for our customers to discover more with our unrelenting commitment to innovation, personalized support, guidance, and expertise, while providing the most complete and advanced menu of diagnostic tests along with technology and tools. The focus on enhancing the lives of people and pets, starts with our own employees and empowering them to achieve their goals, focusing on continuous improvement, and supporting the strong collaboration and inclusiveness that exist in our team. In this Operations Supervisor role, you will work on site in our Glen Burnie, MD lab.

Requirements

• Leadership experience overseeing operational process, with a proven track record of process improvement.
• Directly supervised 10+ employees in a fast-paced and / or high-volume work environment.
• Passionate about developing employees and helping them succeed.
• At least 3-5+ year of direct employee supervision experience in a fast paced, high volume work environment.
• Able to meet the physical requirements that go with working in a lab – standing and sitting for extended periods of time, phone & computer use, extended reach, lifting up to 50lb, and specific vision ability – close, color, depth perception, and ability to adjust focus.
• Potential exposure to biohazards, agents known to cause zoonotic diseases, and hazardous chemicals.

Nice To Haves

• Knowledge of human clinical or veterinary testing and procedures.

Responsibilities

• Supervise a team of Laboratory Technicians.
• Ensure your team is supported and managed.
• Help employees achieve their goals.
• Organize staff schedules.
• Coordinate workflow.
• Oversee costs and metrics.
• Problem-solve every day, from trouble-shooting diagnostic analyzers to resolving situational workflow and turnaround time challenges.
• Be a business leader and a people leader for the lab and the line of business.
• Bring passion and enthusiasm for teamwork, success, innovation and excellence to your role, every day.

Benefits

• Salary rate targeting $90,000 (with some flexibility depending on experience)
• Opportunity for annual cash bonus
• Opportunity for performance based annual merit increase
• Health / Dental / Vision Benefits Day - One
• Paid sick time, and paid vacation time
• 5% matching 401k
• Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed