Overnight Supervisor

VPNE•Sunny Isles Beach, FL

About The Position

The Overnight Supervisor helps lead garage operations and supports an enthusiastic team in delivering exceptional, safe, and efficient service. The role includes creating a positive impression through friendly guest interactions, helping maintain staffing and garage organization, and handling escalated operational needs as necessary. The supervisor sets a professional, upbeat example for team members and helps ensure they follow approved language and uniform standards.

Requirements

  • Proficient in spoken and written English.
  • Friendly and outgoing, with an upbeat personality, strong work ethic, and willingness to go the extra mile.
  • Able to smile during customer interactions and build relationships with customers.
  • Maintain uniform standards while on the job premises.
  • Able to run and move quickly.
  • Able to organize cars efficiently.
  • Able to stand for long periods of time.
  • Able to safely operate vehicles and pass a driving test.
  • Able to lift at least 50 pounds.
  • At least 18 years of age.
  • Possess a valid driver's license in the state of residency.
  • Able to pass a criminal background check and RMV check.
  • Be organized.
  • Have a clean driving record deemed insurable by VPNE's current insurance provider.

Nice To Haves

  • Prior supervisory experience preferred.

Responsibilities

  • Ensure team members and guests are safe at all times.
  • Operate vehicles safely when needed to minimize the potential for accidents.
  • Oversee the tracking of keys and vehicles throughout the garage.
  • Ensure team members provide exceptional guest experiences by smiling, greeting, and helping guests as they enter the garage.
  • Maintain garage organization.
  • Set an upbeat tone and create a positive environment for team members and customers.
  • Help team members use approved language choices.
  • Communicate the organizational plan to coworkers for the shift handoff.
  • Model and reinforce VPNE uniform guidelines.
  • Oversee team members to maintain a professional work area.
  • Assist in leading operations, ensuring staffing, and handling escalated operational needs as necessary.
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