Operations Specialist

Houston Federal Credit Union • Sugar Land, TX

73d • Onsite

About The Position

The Mission of Houston Federal Credit Union is to “Be our members’ advocate by helping them achieve their dreams with personalized financial solutions”. This role is responsible for processing ACH files to meet processing schedules and assist members or correspondents. The Operations Specialist will also return unpaid checks from correspondent financial institutions, or members to adjust and balance accounts. Additionally, they will provide information and assist members who have inquiries about Share Draft Services, perform various administrative functions related to Share Draft Services, process wires and related functions, and complete daily workflows.

Requirements

• One year to three years of similar or related experience.
• A high school education or GED.
• Work involves extensive personal contact with others beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information.
• 10-key proficiency; must be able to operate general office equipment.
• Familiarity with personal computers, and mainframe software systems; thorough knowledge of banking principles and operations with emphasis on wire transfer and security operations necessary.
• Must be able to bend, sit for period of time, stand and carry up to 20 lbs.

Responsibilities

• Efficiently process ACH, Share Drafts, Rejected Returned Items and Wire Transfer functions.
• Efficiently process workflows and scheduling in order to meet processing deadlines.
• Draft correspondence pertaining to share drafts, adjustment to accounts and report to Risk Management forgeries or suspicious activity.
• Maintains files of members requiring daily transfer of funds.
• Initiates and maintains security control over wire transfer functions.
• Performs other job-related duties as assigned by supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED