Operations Specialist

Chapter Aesthetic Studio•Fargo, ND

1d•$24•Onsite

About The Position

Our Fargo team is looking for an Operations Specialist to support this location. This position is responsible for all inventory, operational support functions, and driving profitability through financial excellence for the studio. This role operates in close partnership with the Studio Director, assisting with daily inventory oversight as well as general operational and financial management responsibilities.

Requirements

Strong organizational and record keeping skills.
Ability to exhibit attention to detail while keeping large picture in focus.
Strong time management skills
Proficient in technology
Must be able to work as part of a team
Must possess management skills
Ability to manage multiple projects simultaneously.

Responsibilities

Forecast, track, and purchase: all retail products, professional supplies, treatment supplies, office supplies, postage supplies, and marketing material to ensure smooth daily operation of the studio.
Work with product vendors on awareness of upcoming sales/specials, lost orders, samples, returns, etc.
Manage all costs through the facility, ensuring that vendor billing is accurate
Ensure appropriate inventory levels are kept at all times, including but not limited to: homecare, professional supplies, office supplies, marketing material, etc.
Performs weekly high-cost consumable count and monthly full inventory count
Manage direct guest shipping
Manage special orders
Maintain appropriate inventory controls
Check in and distribute product deliveries
Face, stock, and merchandise products throughout the studio.
Distribute supplies to clinical care team and complete corresponding tasks.
Monitor product expiry dates to ensure unnecessary inventory shrinkage occurs
Program clinical provider schedules in Zenoti under the direction and approval of the Studio Director
Create and post quarterly Guest Service schedule under the direction and approval of the Studio Director
Manage daily, weekly, monthly, and quarterly cleaning checklists
Initiate facilities tickets/support needs and follows through to completion
Complete Keybank receipt submissions into Workday for studio AMEX spends and invoices
Double check accuracy of daily deposit and closing totals
Complete daily deposit
Drive profitability through operational excellence and expense control
Plan and execute in-studio events that deliver on ideal guest outcomes and sales goals
Ensure proper inventory levels and supplies are available based upon event needs
Co-create visual assets (pricing diagrams, service details, etc)
Collaborate with Studio Director and Studio Sales Manager to create experience stations, effective sales verbiage, B&A’s, etc.