Operations Specialist

KodiakLancaster, TX

About The Position

As an Operations Specialist you’ll be assisting our development and production operations in a safe, efficient, and precise manner at Kodiak.

Requirements

  • Willing and able to work flexible shifts & schedules including days, nights and weekends
  • Be a motivated individual with the ability to work under high stress situations while using good judgment
  • The ability to use critical thinking and problem solving skills
  • Strong understanding of how to properly troubleshoot problems while using various Operating systems
  • Knowledge in Google Office such as spreadsheets, docs, drive, etc.
  • Excellent organizational skills and the ability to prioritize and multitask

Nice To Haves

  • Previous experience in a call center or similar environment preferred

Responsibilities

  • Communicate with multiple safety drivers in an energetic and courteous manner
  • Accurately track and precisely document progress of runs throughout your shift
  • Manage and update info accordingly within the company's Truck Management System
  • Set driver schedules based on available assignments which could include weekend and night shifts
  • Create and maintain SOP documentation for operations processes
  • Troubleshoot and document any issues encountered with the autonomous system
  • Report trip issues and logistical discrepancies as needed
  • Assist with AV system setup which includes cross-checks through checklist and other required health checks

Benefits

  • Competitive compensation package including equity and bonuses
  • Excellent Medical, Dental, and Vision plans through Kaiser Permanente, Anthem, and Guardian (including a medical plan with infertility benefits)
  • Accrued PTO and generous parental leave policies
  • Long Term Disability, Short Term Disability, Life Insurance
  • Wellbeing Benefits - Headspace, One Medical, Gympass, Spring Health
  • Fidelity 401(k)
  • Commuter, FSA, Dependent Care FSA, HSA
  • Various incentive programs (referral bonuses, patent bonuses, etc.)
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