About The Position

This role offers a unique opportunity to participate and build regulated drone delivery operations by: Working cross functionally with Flight Operations and being a part of the Ground Operations team Identifying operational risk and escalating safety-critical matters to the Ground Operations Lead Assisting in all operational tasks outside of flight - ex. Drone Drop Spots, manual data collection, merchant launch readiness, etc. Working on other Commercial Operations associated tasks assigned by mgmt

Requirements

  • Strong operational judgment and risk-based decision-making capability
  • Communicate clearly with executive leadership, maintenance, and operations crew
  • Maintain uncompromising standards for safety, compliance, documentation, and accountability
  • Thrive in environments where precision, operational discipline, and scalability are critical

Responsibilities

  • Support the Commercial Ground Operations team in assigned tasks
  • Collaborate with software and hardware teams to provide structured operational feedback on production systems and tools
  • Work closely with Flight Operations & support on the ground

Benefits

  • 401(k) plan with employer matching
  • 16 weeks of paid parental leave
  • Wellness benefits
  • Commuter benefits match
  • Paid time off
  • Paid sick leave
  • Medical benefits
  • Dental benefits
  • Vision benefits
  • 11 paid holidays
  • Disability insurance
  • Basic life insurance
  • Family-forming assistance
  • Mental health program
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