Operations Specialist

the Office, Secretary of the Army•Fort Belvoir, VA

23d

About The Position

The Operations Specialist serves the Director and Deputy Director of Resource Services Washington, actively participates in managing the organization, and works in close proximity to both leaders. The position provides advice and recommendations on coordinating, integrating, and synchronizing Directorate operations, staff actions, events, and activities affecting them. The incumbent provides administrative support to the Director, Deputy Director, and subordinate elements; supports general office operations; administers the internal control program; and serves as the Directorate focal point for correspondence policies and procedures. The role analyzes administrative practices, recommends solutions to procedural problems, and serves as the subject matter expert for records maintenance and filing systems. It also involves preparing standard operating procedures and written responses on administrative topics, helping produce meeting and briefing materials, and answering routine, non-technical information requests. The position may require occasional temporary duty travel (5%) and requires the ability to obtain and maintain a Secret security clearance. Telework is limited to situational circumstances, including emergencies and OPM-prescribed unscheduled telework.

Requirements

Meet one of the listed employment authority categories to be eligible to apply.
Meet the specialized experience requirement: one year of experience administering support services and calendar management for senior leadership; coordinating taskers, suspense tracking, and internal compliance reports with higher headquarters; preparing routine correspondence and briefing materials under established policies and regulatory guidelines; and resolving routine, non-technical administrative inquiries using files, tracking databases, and official records.
Alternatively, have a master's or equivalent graduate degree, or two full years of progressively higher-level graduate education leading to such a degree in a field demonstrating the knowledge, skills, and abilities necessary for the work, such as Business Administration, Operations Management, Logistics Management, or Business Management.
Alternatively, qualify through a combination of education and experience totaling at least 100% of the requirements.
Applicants who have held a General Schedule position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-07).
Be able to obtain and maintain a Secret security clearance.
Provide proof of U.S. citizenship.
Complete a background investigation and any required suitability or fitness determination.
Complete a one-year probationary period unless previously meeting the requirements described in 5 CFR Part 315.
Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
Use direct deposit for pay.
Applicants using foreign education to meet qualifications must provide evidence that it has been evaluated as equivalent to U.S. accredited education or has received full credit from an accredited U.S. institution.

Responsibilities

Provide administrative support to the Director, Deputy Director, and subordinate elements.
Serve as lead or alternate for administrative processes and procedures related to general office operations management.
Administer the internal control program, coordinate information from higher headquarters, and ensure internal controls are effective.
Serve as the Directorate focal point for correspondence policies and procedures.
Analyze administrative practices, recommend solutions to procedural problems, and serve as the subject matter expert on records maintenance and filing systems.
Prepare written products, including standard operating procedures and written responses to actions regarding administrative topics.
Assist in preparing and producing meeting and briefing materials.
Respond to routine, non-technical requests for information, such as report status and suspense dates for matters requiring compliance.