Operations Specialist

Medline•Northfield, MN
•Hybrid

About The Position

Medline is hiring an Operations Specialist based at its Northfield, Illinois headquarters, working in a hybrid model. The role ensures proper inventory stocking across division branches and coordinates with Product Managers and Inventory Management on action plans to provide strong customer service. The position coordinates inventory levels, supports Sales with product information and solutions, reviews and processes inventory and accounts-payable matters, and assists the Product Support team. Medline offers a competitive total rewards package, continuing education and training, and career opportunities in a growing worldwide organization. The anticipated pay range is $23.25–$33.75 per hour; actual pay varies based on location, education, experience, skills, and abilities. Benefits vary by average weekly hours. Employees averaging 30 or more hours per week are offered health insurance, life and disability coverage, 401(k) contributions, and paid time off, among other benefits. Employees averaging fewer than 30 hours per week receive 401(k) contributions and paid time off, and have access to the Employee Assistance Program, Employee Resource Groups, and the Employee Service Corp.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of relevant business or administrative support experience.
  • Intermediate Microsoft Excel skills, such as using SUM, setting borders and column widths, inserting charts, using text wrap, sorting, setting headers and footers, and/or print scaling.
  • Intermediate Microsoft Access skills, such as designing and creating simple queries, modifying data types, adding dates, working with required fields, and/or creating labels.
  • Intermediate analysis and math skills.

Nice To Haves

  • Bachelor’s degree.

Responsibilities

  • Coordinate inventory levels, including surplus, stock transfers, returns, DEDs, and slot holds.
  • Contact branches to obtain product breakdowns and/or offer solutions for Sales.
  • Review and approve all DED requests.
  • Work with Accounts Payable to resolve vendor discrepancies.
  • Respond to product information requests from the sales force.
  • Provide Sales with appropriate Medline preferred cross-reference literature brochures.
  • Assist with overflow calls from the Product Support team.
  • Review back order, surplus, customer-requested product stocking (DEDs/RCIs), HOTSHEETS, and open Purchase Order reports.
  • Process all returns.
  • Review vendor-related Accounts Payable issues, including overbill notices, problem tickets, debit memos, credits, and slot holds.

Benefits

  • Health insurance (for employees working 30 or more hours per week on average).
  • Life and disability coverage (for employees working 30 or more hours per week on average).
  • 401(k) contributions.
  • Paid time off.
  • Employee Assistance Program access (for employees working fewer than 30 hours per week on average).
  • Employee Resource Groups (for employees working fewer than 30 hours per week on average).
  • Employee Service Corp access (for employees working fewer than 30 hours per week on average).
  • Continuing education and training.
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