Operations Specialist - 401K match, PTO, Benefits day 1
About The Position
At WM, the Operations Specialist for Collections provides advanced clerical and administrative support to departmental Managers and assists in coordinating all aspects of daily operations. This role is primarily based in a professional office environment and requires routine use of standard office equipment such as computers, phones, and copy machines. The Operations Specialist will assist in troubleshooting and resolving safety, service, and operational issues, maintain and distribute department-related information, and communicate with other supervisors and managers about operational issues. They will also manage KRONOS for daily updates for drivers and helpers, utilize Microsoft Suite and additional software tools for tasks like procurement, time and attendance, and safety incidents, and assist with payment processing and other financial tasks. Additionally, the role involves assisting in the implementation of operational projects, communicating with customers about service issues, and communicating with employees about scheduling and work assignments.
Requirements
- High School Diploma or GED (accredited).
- No prior work experience.
- Must be at least 18 years of age.
- Legally eligible to work in the country where the position is located.
Nice To Haves
- Candidate must be able to travel to Davis Junction, IL, Roscoe, IL, Grayslake, IL, and Joliet, IL as needed for coverage.
- Strong customer service skills.
- Great communication.
- Prior Safety and regulatory experience.
Responsibilities
- Assists in troubleshooting and resolving safety, service, and operational issues.
- Maintains and distributes department related information on a daily basis.
- Communicates with other supervisors and managers about operational issues.
- Maintains the office and is the proxy for KRONOS for all daily updates for drivers and helpers.
- Uses Microsoft Suite and additional software tools to manage a variety of daily tasks, such as procurement, time and attendance, safety incidents, and contract labor.
- Assists with the processing of payments and other financial tasks as necessary.
- Assists in the implementation of operational projects as needed.
- Communicates with customers about service issues as needed.
- Communicates with employees about scheduling and work assignments as needed.
Benefits
- Medical
- Dental
- Vision
- Life insurance
- Short-term disability
- Stock purchase plan
- Company matching on a 401(k)
- Paid vacation
- Holidays
- Personal days
- Dependent day care
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
