Operations Specialist - 401K match, PTO, Benefits day 1
About The Position
At WM, the Operations Specialist for Collections provides advanced clerical and administrative support to departmental Managers and assists in coordinating all aspects of daily operations. This role is responsible for troubleshooting and resolving safety, service, and operational issues, maintaining and distributing department-related information daily, communicating with other supervisors and managers about operational issues, maintaining the office, and acting as the proxy for KRONOS for all daily updates for drivers and helpers. The Operations Specialist will use Microsoft Suite and additional software tools to manage daily tasks such as procurement, time and attendance, safety incidents, and contract labor. They will also assist with processing payments and other financial tasks, aid in the implementation of operational projects, communicate with customers about service issues, and communicate with employees about scheduling and work assignments.
Requirements
- High School Diploma or GED (accredited).
- No prior work experience.
- Must be at least 18 years of age.
- Legally eligible to work in the country where the position is located.
Nice To Haves
- Strong customer service skills
- Great communication
- Prior Safety and regulatory experience
- Accounts Payable experience
- Experience with COUPA
Responsibilities
- Assists in troubleshooting and resolving safety, service, and operational issues.
- Maintains and distributes department related information on a daily basis.
- Communicates with other supervisors and managers about operational issues.
- Maintains the office and is the proxy for KRONOS for all daily updates for drivers and helpers.
- Uses Microsoft Suite and additional software tools to manage a variety of daily tasks, such as procurement, time and attendance, safety incidents, and contract labor.
- Assists with the processing of payments and other financial tasks as necessary.
- Assists in the implementation of operational projects as needed.
- Communicates with customers about service issues as needed.
- Communicates with employees about scheduling and work assignments as needed.
Benefits
- Medical
- Dental
- Vision
- Life insurance
- Short-term disability
- Stock purchase plan
- Company matching on a 401(k)
- Dependent day care
- Paid vacation
- Paid holidays
- Personal days
- Tomorrow Education Assistance Program
- Paid on-the-job training
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
