Operations Specialist

Cushman & Wakefield

17h•$100,470 - $118,200•Onsite

About The Position

Works with the Director, Operations as a strategic partner in all operational aspects of managing and leading the Asset Services team to ensure the highest level of delivery of services consistent with C&W’s standards across the market’s Asset Services portfolio. This role will be responsible for applying a critical lens to process and programs, developing solutions and recommendations for review and supporting business leaders in the implementation and after-care of changes.

Requirements

Bachelor’s Degree required in Business Administration or Real Estate
PMP, CPM, RPA
3-5 years demonstrated experience
Must be able to travel up to 10 % of the time

Responsibilities

Monitor appropriate checks and balances to ensure high level of quality in operations and support the Director in ensuring that the management teams understand and exceed Client’s goals/expectations.
Understand and observe compliance with management agreements, review expenditures as allowed under the DOA and which exceed the authority level established for project and property manager.
Ensure compliance of full utilization of C&W tools and resources (i.e. HelpHub, Asset Services SharePoint site, Operations Manual, Engineering Disciplines, Yardi, IFRS prescribed accounting
Work with the MDs, Engineering to verify the existence of property procedures including Operations Manual, Tenant Handbook, and Emergency Procedures as updated to current industry, Client, and C&W standards; manage workers' compensation accounts.
With the Director, work on various projects to help streamline business processes and ensure efficiencies within the Asset Services business. Projects to be defined as needs arise.
Perform other related duties as required or requested.