Operations Specialist

Throne Labs•Los Angeles, CA

3d•Onsite

About The Position

Throne is innovating in the public restroom sector, offering a cost-effective and efficient solution for cities to install accessible bathrooms. Our innovative 'Thrones' are IoT connected, self-sufficient with solar power, and have their own water and waste management systems, enabling quick deployment. Manufactured in the USA using modular construction, these units significantly reduce the sometimes $1M+ cost per restroom structure to a manageable operational expense. With over 200 million Americans relying on public restrooms weekly, and businesses facing challenges in providing adequate facilities for a growing mobile workforce, Throne addresses a critical $122 billion market opportunity. We're not just meeting existing standards; we're establishing new ones. Throne is on the lookout for dedicated individuals eager to contribute to meaningful change and improve community infrastructure. As an Operations Specialist, you will contribute to the operations team’s day-to-day success by keeping Thrones in a clean and well-maintained condition and performing a variety of tasks in the field and warehouse. Use of a personal vehicle and valid driver’s license OR comfort and ability to travel on the LA metro lines is required.

Requirements

Comfortable cleaning a public restroom.
Must have your own vehicle to operate during your shifts OR be comfortable riding the Metro system to locations
Valid driver's license and clean driving record (if driving)
Must be 18 years or older with at least two years of driving experience (if driving)
Must have a smartphone with reliable data/internet access, or the ability to obtain one with company provided stipend
Comfortable using and multitasking with several mobile apps
Ability to be on your feet for a 6-8 hour shift.
Comfortable working in outdoor/public environments and interacting positively with users

Nice To Haves

Enthusiastic about increasing bathroom access in Los Angeles
Sense of urgency
Stays calm in a fast-paced environment
Strong attention to detail (can make a bathroom SPARKLE ✨)
Experience successfully working independently without direct supervision
Arrives on time for all shifts

Responsibilities

Creates a great experience for Throne users by keeping units clean, stocked, and well maintained
Visits Thrones to inspect and troubleshoot user-reported issues: clogs, vandalism, and leaks.
Performs preventative maintenance and minor repairs on-site
Diligently documents work performed using mobile applications / virtual communication
Effectively communicates and works with all local operations teammates
Shares feedback and ideas for product and process improvements
Safely drives & operates personal and/or company vehicles

Benefits

$20 per hour starting wage
Wages increase with successful tenure, training and demonstrated success in positions.
Medical, Dental, Vision, and 401K plan available for Full-Time employees
Paid Time Off
$30 monthly cell phone stipend
$0.70/mi driving reimbursements
Opportunities to learn and advance within a fast growing company
Be part of a collaborative and caring team of technicians, engineers, designers, and operations team members
401(k)
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Parental leave
Vision insurance