Operations Specialist, Global Talent Acquisition

Tiffany & Co.•New York, NY
•$70,125 - $88,000

About The Position

Tiffany & Co.'s Global Talent Acquisition team is seeking an experienced Operations and Program Management Specialist to support global talent acquisition strategy. The role helps worldwide HR and recruitment teams build and maintain effective processes, policies, tools, resources, and partnerships to attract, engage, and retain talent and deliver a strong candidate experience. The specialist works with TA/HR leadership and cross-functional partners to improve recruitment practices and systems, develop learning content, and support GTA Next Gen programming. The position oversees global TA processes and policies across the talent lifecycle, supports inclusive hiring and worldwide recruitment alignment, and serves as the primary system administrator for Oracle Recruiting Cloud (ORC). It includes system configuration coordination, testing, training, troubleshooting, compliance audits, vendor management, early-career programs and events, and budget reconciliation. The specialist also contributes to ad hoc projects supporting GTA operations and global strategy. Occasional travel may be required.

Requirements

  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • At least 5 years of progressive experience in Talent Acquisition operations, program management, or HR project management.
  • Demonstrated experience developing, implementing, and optimizing global TA processes, policies, and procedures.
  • Strong understanding of recruitment compliance, labor laws, and regulatory requirements across multiple geographies.
  • Strong project management skills and ability to manage multiple priorities in a fast-paced environment.
  • Excellent communication, interpersonal, and presentation skills, including the ability to influence and collaborate with diverse stakeholders at all levels.
  • Strong analytical skills, including interpreting data, identifying trends, and making data-driven recommendations.
  • Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word.
  • Ability to travel occasionally as needed.

Nice To Haves

  • Experience as a systems administrator for Oracle Recruiting Cloud (ORC) or a similar enterprise-level applicant tracking system.
  • Experience with other HRIS or talent technology platforms.
  • Experience in vendor management and contract negotiation within a Talent Acquisition context.
  • Experience in luxury retail or a similar fast-paced, high-volume environment.
  • Experience within a global organization.

Responsibilities

  • Lead development, refinement, and maintenance of Talent Acquisition processes and policies covering the talent lifecycle from attraction to preboarding.
  • Review and update GTA policies to align with compliance standards, industry practices, and legal requirements.
  • Partner with GTA leadership to execute an inclusive hiring strategy aligned with business objectives.
  • Advise internal clients and collaborate with cross-functional teams on talent attraction, hiring, operational efficiency, and retention strategies.
  • Work with recruiters, HR Business Partners, and stakeholders to align recruitment with business needs and organizational goals.
  • Identify global synergies and harmonize recruitment strategies and practices worldwide.
  • Design, develop, and execute GTA Learning Labs covering recruitment upskilling, TA and technology best practices, and brand immersion.
  • Serve as the primary systems administrator for Oracle Recruiting Cloud, ensuring optimal functionality and user experience.
  • Partner with HRIS to configure system updates, conduct testing, and integrate new functionality.
  • Gather feedback from global teams and work with HRIS on system enhancements and updates.
  • Develop and deliver ORC training and upskilling programs through live and digital content; respond to initial system inquiries and troubleshoot issues.
  • Conduct requisition, I-9, and background-check compliance audits and ensure accuracy and adherence to hiring standards.
  • Work with Employee Relations and Legal on compliance matters, regulatory updates, and process improvements.
  • Communicate audit findings and actionable recommendations to recruitment teams, and issue reminders that reinforce compliance expectations.
  • Support ad hoc external audits in partnership with regional and divisional TA teams.
  • Support the TA vendor-management lifecycle, including discovery, review, onboarding, relationship management, and renewals.
  • Help identify and evaluate vendors, maintain vendor relationships, and analyze technology utilization and success metrics to identify improvements.
  • Participate in planning, coordinating, and attending university relations events and career fairs as needed; conduct interviews and participate in on-campus interviewing as needed.
  • Partner with the Early Careers lead to plan and execute internship program events, create content, coordinate partners, and deliver presentations.
  • Coordinate and lead US summer internship program operations with the Early Careers lead, including recruitment activities, training and communications for hiring teams, and intern preboarding and onboarding.
  • Reconcile monthly spending, assess variances, support year-end budget reviews, and contribute to the following year's budget planning.
  • Participate in ad hoc projects supporting GTA operations and global strategy.
  • Travel occasionally as needed.
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