Operations Specialist- Denver

VIA MOBILITY SERVICES•Denver, CO

1d•Onsite

About The Position

The Operations Specialist ensures smooth operations in the field, provides ongoing coaching and problem solving with the flex ride drivers, and is accessible for emergency back-up and accident response. The Operations Specialist is responsible for emptying cash boxes, and conducting field inspections on a regular basis. This role will also complete investigations into passenger complaints and accidents and complete the needed accident reports. The Operations Specialist will also provide information to the public regarding transit operations and must understand and possess the ability to operate all Flex Ride routes and functions and serve as a backup driver as needed.

Requirements

Minimum of 21 years of age
High School Diploma/GED
Possess a Driver’s License that has been valid for at least the past two (2) years
Must pass and maintain DOT physical, random drug testing, and ongoing Motor Vehicle Records checks
Meets all of the hiring criteria as outlined by Via and RTD

Nice To Haves

Driving experience with public transportation strongly preferred
Previous supervisory experience strongly preferred

Responsibilities

Ensures smooth operations in the field
Provides ongoing coaching and problem solving with flex ride drivers
Is accessible for emergency back-up and accident response
Empties cash boxes
Conducts field inspections on a regular basis
Completes investigations into passenger complaints and accidents
Completes needed accident reports
Provides information to the public regarding transit operations
Understands and possesses the ability to operate all Flex Ride routes and functions
Serves as a backup driver as needed