Operations Specialist, Journeyman

Chenega Corp • Ft Belvoir, VA

1d • Onsite

About The Position

The Operations Specialist, Journeyman, provides support in administering, planning, and managing operations activities. The role helps improve operational management systems, processes, and best practices to support organizational well-being. Work includes program and resource analysis, enterprise project management, IT service management improvement, program documentation and reviews, stakeholder coordination, and operational planning for the CPE ES2 program and related Army organizations.

The position supports senior leaders by preparing reports, briefs, presentations, and recommendations; coordinating meetings and reviews; tracking progress and risks; and identifying issues that affect program cost, schedule, and performance. The specialist may serve on or lead teams for special programs and projects. The role is based in Fort Belvoir, Virginia, and requires a Secret security clearance and successful completion of background and drug screening.

Requirements

• High school diploma or GED equivalent.
• At least 5 years of experience with DoD operations and other relevant experience.
• Experience with process documentation.
• Secret security clearance.
• Successfully pass background and drug screening.
• Demonstrated analytical and problem-solving skills.
• Proficiency in capturing and reporting key metrics.
• Experience tracking metrics using Excel and Access.
• Understanding of DoD and acquisition regulatory reporting requirements.

Nice To Haves

• Bachelor’s degree or higher.
• Experience working with U.S. Army organizations.

Responsibilities

• Perform resource-management or financial-management activities supporting program-management analyses for IT investment or implementation decisions, or CPE ES2 program-focused evaluations and recommendations.
• Provide enterprise oversight, expertise, and integration of project management involving continuity of operations (COOP), organizational structures, quality management, continuous improvement, process management, culture, and change management.
• Support the Enterprise Service Delivery Project Review and assess the Army ITSM infrastructure, identify gaps, and implement improved processes for accepting technical solutions and COOP failover processes into an O&M environment.
• Develop a roadmap for continuous improvement toward full implementation of ITSM.
• Recommend updates to IT products, systems, projects, and programs based on data from Army organizations and other activities, including system requirements and alternate acquisition strategies; develop recommendations in accordance with Army life-cycle cost estimate requirements.
• Assist with Integrated Product Team (IPT) meetings, record and submit minutes, and document findings and lessons for the designated government lead.
• Assist with Program Reviews and provide records of results to the designated government lead.
• Develop and maintain CPE ES2 documents, review them for compliance and accuracy, and recommend improvements.
• Coordinate and assist with monitoring performance and progress against plans, baselines, and requirements.
• Assist in identifying and resolving issues affecting program or project cost, schedule, and performance.
• Assist with preparation and execution of internal and external Program Reviews and briefings covering accomplishments, outstanding work, upcoming efforts, estimates at completion, challenges, and issues.
• Prepare program and project senior leaders for external PM reviews by providing research, data analysis, and multimedia services; consult SMEs on work activity descriptions and impacts.
• Create and update guidance concerning project-management processes, roles, responsibilities, and business rules.
• Coordinate and participate in IPT meetings, including calendar coordination, room reservations, functional or technical contributions, and administrative support to government program-office leads or managers.
• Coordinate scheduling and execution of recurring meetings and reviews, including Staff Calls, Program Management Reviews, and All Hands meetings.
• Coordinate weekly updates to the strategic calendar covering significant activities, travel, and events.
• Coordinate scheduling and collection of program-office inputs for quarterly Risk Management Board meetings.
• Own daily operations processes and routine products to ensure a precise, consistent flow of operations for organizational leaders.
• Convey Government Operation Director taskings to Staff Directors and O-5 functional organizations, and communicate in accordance with the PM (O-6) and Deputy Project Manager (DPM).
• Engage stakeholders proactively to identify and plan senior-level engagements in a dynamic environment.
• Analyze short-, mid-, and long-range project and task plans to anticipate complications and develop solutions for unplanned events and issues.
• Prepare and distribute timely briefs to the PM and DPM based on stakeholder discussions and feedback, both in person and in writing as needed.
• Review and analyze issues and recommend improvements to increase performance for RA leadership.
• Prepare, revise, recommend, and support implementation of policies, plans, procedures, and directives.
• Prepare reports and presentations describing current status across organizational and functional lines.
• Serve on or lead teams addressing special programs and projects.
• Identify existing or potential problem areas and recommend corrective action.
• Identify areas needing emphasis and provide guidance so programs and initiatives meet management expectations.
• Produce deliverables such as special project reports and documented analyses in white papers, presentations, or other required formats.
• Perform other duties as assigned.

Benefits

• Professional development opportunities, including on-the-job learning and formal development programs.
• Well-being programs.
• Broad range of benefits; specific benefits are not listed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED