Operations Specialist, Journeyman

Chenega Corporation • Fort Belvoir, VA

1d

About The Position

The Operations Specialist, Journeyman will support administration, planning, and management of operations activities, helping improve operational management systems, processes, and best practices. The role supports Chenega Advanced Solutions and Intelligence Services, LLC (CASIS), a professional services provider delivering intelligence operations and cyber support services to the Department of Defense and other U.S. government agencies. The position is based in Fort Belvoir, Virginia.

The specialist provides program and enterprise project management support, including resource and financial management analysis, IT investment and implementation evaluations, continuity of operations, IT service management, process improvement, and acquisition recommendations. The role also supports program documentation, performance tracking, risk management, meetings and reviews, senior-leader briefings, operational planning, and coordination with government program office leaders and stakeholders.

The position requires a high school diploma or GED, at least five years of DoD operations or other relevant experience, experience with process documentation, and a Secret security clearance. Candidates must successfully pass background and drug screening. A bachelor’s degree or higher and experience working with U.S. Army organizations are preferred. The listed estimated salary range is $108,800 to $127,628 per year.

Requirements

• High school diploma or GED equivalent.
• At least five years of experience with DoD operations or other relevant experience.
• Experience with process documentation.
• Secret security clearance.
• Successfully pass background and drug screening.
• Demonstrated analytical and problem-solving skills.
• Proficiency in capturing and reporting key metrics.
• Experience tracking metrics using Excel and Access.
• Understanding of DoD and acquisition regulatory reporting requirements.

Nice To Haves

• Bachelor’s degree or higher.
• Experience working with U.S. Army organizations.

Responsibilities

• Perform resource management or financial management activities associated with program management analyses for IT investment or implementation decisions, or CPE ES2 program-focused evaluations and recommendations.
• Provide enterprise oversight, expertise, and integration of project management involving continuity of operations, organizational structures, quality management, continuous improvement, process management, culture, and change management.
• Support the Enterprise Service Delivery Project Review and Army ITSM infrastructure; analyze gaps, implement improved processes, support technical solution acceptance and COOP fail-over into an O&M environment, and provide a continuous-improvement roadmap for ITSM implementation.
• Recommend updates to IT products, systems, projects, and programs based on data from Army organizations and other activities, including system requirements or alternate acquisition strategies and life-cycle cost estimate requirements.
• Assist with Integrated Product Team meetings, record and submit minutes, document findings and lessons, and provide results to the designated government lead according to the PWS Deliverable Table.
• Assist with preparing Program Reviews and provide records of results to the designated government lead according to the PWS Deliverable Table.
• Develop and maintain CPE ES2 documents, review them for compliance and accuracy, and recommend improvements.
• Coordinate and monitor performance and progress against plans, baselines, and requirements.
• Assist in identifying and resolving issues affecting program or project cost, schedule, and performance.
• Assist with preparing and executing internal and external Program Reviews and briefings covering accomplishments, upcoming work, estimates at completion, challenges, and issues.
• Prepare senior leadership for external program management reviews by providing research, data analysis, and multimedia creation services.
• Consult program and project subject-matter experts about background information supporting work activity descriptions and impact assessments.
• Create and update guidance concerning program management processes, roles, responsibilities, and business rules.
• Coordinate and participate in IPT meetings, including calendar coordination, conference room reservations, functional or technical contributions, and administrative support for government program office leads or managers.
• Coordinate scheduling and execution of recurring meetings and reviews, including Staff Calls, Program Management Reviews, and All Hands meetings.
• Coordinate weekly updates to the strategic calendar covering significant activities, travel, and events.
• Coordinate scheduling and collection of program office inputs for quarterly Risk Management Boards.
• Own daily operations processes and routine products to ensure a precise, consistent flow of operations for organization leaders.
• Convey the Government Operation Director’s taskings to Staff Directors and O-5 functional organizations and communicate in accordance with the PM (O-6) and Deputy Project Manager.
• Engage stakeholders proactively to identify and plan senior-level engagements in a dynamic environment.
• Analyze short-, mid-, and long-range project and task plans, anticipate complications, and develop and implement solutions for unplanned events and issues.
• Prepare and distribute timely briefs to the PM and DPM based on stakeholder discussions and feedback, in person or in writing as needed.
• Review and analyze issues and recommend improvements related to performance for RA leadership.
• Develop, revise, recommend, and ensure implementation of policies, plans, procedures, and directives.
• Prepare reports and presentations outlining current status across organizational and functional lines.
• Serve on or lead teams for special programs and projects; identify actual or potential problem areas and recommend corrective action.
• Identify areas needing emphasis and provide guidance to help programs and initiatives meet management expectations.
• Prepare deliverables including special project reports and documentation of analyses in white papers, presentations, or other required formats.
• Perform other duties as assigned.

Benefits

• The employer states that it offers team members a broad range of benefits, but does not specify individual benefits in the posting.
• Well-being programs.
• Professional development opportunities, including on-the-job learning and formal development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED