Operations Specialist, Journeyman

Chenega Advanced Solutions and Intelligence Services, LLC•Fort Belvoir, VA
•$108,800 - $127,628

About The Position

The Operations Specialist, Journeyman provides support in administering, planning, and managing operations activities. The role assists with improving operational management systems, processes, and best practices to support organizational effectiveness. The position supports the CPE ES2 program and other government operations through program analysis, enterprise project management, process improvement, documentation, coordination, reporting, and operational planning.

Requirements

  • High school diploma or GED equivalent.
  • At least 5 years of experience with DoD operations and other relevant experience.
  • Experience with process documentation.
  • Secret security clearance.
  • Successfully pass background and drug screening.
  • Demonstrated analytical and problem-solving skills.
  • Proficiency in capturing and reporting key metrics.
  • Experience tracking metrics using Excel or Access.
  • Understanding of DoD and acquisition regulatory reporting requirements.

Nice To Haves

  • Bachelor’s degree or higher.
  • Experience working with U.S. Army organizations.

Responsibilities

  • Perform resource or financial management activities for program management analyses related to IT investment or implementation decisions, or CPE ES2 program-focused evaluations and recommendations.
  • Provide enterprise oversight, expertise, and integration of project management in continuity of operations, organizational structures, quality management, continuous improvement, process management, culture, and change management.
  • Support enterprise service delivery project reviews and ITSM infrastructure analysis; identify gaps, implement improved processes for technical-solution acceptance and COOP fail-over into an O&M environment, and provide an ITSM continuous-improvement roadmap.
  • Recommend updates to IT products, systems, projects, and programs based on Army and other organizational data, including system requirements or alternative acquisition strategies, in accordance with life-cycle cost estimate requirements.
  • Support Integrated Product Team (IPT) meetings by recording and submitting minutes and documenting findings and lessons for the designated government lead; assist with Program Reviews and provide records of results.
  • Develop and maintain CPE ES2 documents, review them for compliance and accuracy, and recommend improvements.
  • Coordinate and monitor performance and progress against plans, baselines, and requirements.
  • Assist in identifying and resolving issues affecting program or project cost, schedule, and performance.
  • Assist with preparation and execution of internal and external Program Reviews and briefings, including reporting accomplishments, upcoming work, estimates at completion, challenges, and issues.
  • Prepare senior leaders for external PM reviews through research, data analysis, and multimedia creation; consult program and project SMEs regarding activity descriptions and impacts.
  • Create and update guidance on PM processes, roles, responsibilities, and business rules.
  • Coordinate IPT meetings, calendars, conference-room reservations, recurring meetings, and reviews; contribute functional or technical expertise and administrative support to government program office leads or managers.
  • Coordinate weekly updates to the strategic calendar and scheduling and collection of program-office inputs for quarterly Risk Management Board meetings.
  • Own daily operations processes and routine products to ensure a precise and consistent flow of information for organization leaders.
  • Convey Government Operation Director taskings to Staff Directors and O-5 functional organizations, and communicate in accordance with the PM (O-6) and Deputy Project Manager.
  • Engage stakeholders to identify and plan senior-level engagements in a dynamic environment.
  • Analyze short-, mid-, and long-range plans to anticipate complications and develop and implement solutions for unplanned events and issues.
  • Prepare and distribute briefs to the PM and DPM based on stakeholder discussions and feedback, as needed.
  • Review and analyze issues and recommend improvements to increase performance for RA leadership.
  • Develop, revise, recommend, and ensure implementation of policies, plans, procedures, and directives.
  • Prepare reports and presentations outlining current status across organizational and functional lines.
  • Serve on or lead teams for special programs and projects; identify potential problem areas and recommend corrective action.
  • Identify areas needing emphasis and provide guidance to help programs and initiatives meet management expectations.
  • Produce deliverables such as special project reports and documented analyses in white papers, presentations, or other required formats.
  • Perform other duties as assigned.

Benefits

  • The company describes a broad range of benefits but does not specify individual benefits in the posting.
  • Well-being programs.
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