Operations Specialist

Crane Worldwide LogisticsMississauga, ON
Onsite

About The Position

The Operations Specialist will be responsible for preparing documentation, tracking and tracing cargo, communicating with clients and vendors, and ensuring the profitable and efficient movement of freight. This role requires strong organizational skills, attention to detail, and the ability to work effectively in a fast-paced logistics environment. The specialist will also support the accounting department with billing information and collaborate with other company branches and agents to ensure excellent service execution.

Requirements

  • High School Diploma or GED required.
  • Minimum 4 years related experience.
  • Strong knowledge of personal computers.
  • Interpersonal skills necessary to communicate (verbally and intuitively) effectively with both clients and internal personnel.
  • The ability to work in a fast-paced environment.
  • Must be career-oriented, hard-working, quick learner and have excellent recall for past events/situations/numbers.

Nice To Haves

  • Knowledge of the Import/Export industry preferred.
  • Minimum 3 years industry experience preferred.
  • Professional certification may be required in some areas.

Responsibilities

  • Prepare documentation, dock receipts, bills of lading, export declarations.
  • File SED’s (Shippers Export Declarations).
  • Track and trace cargo as necessary to insure proper movement and delivery.
  • Provide accounting department with proper and correct billing information.
  • Communicate with clients regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).
  • Communicate with vendors/suppliers regarding shipment dispatch, routing, pricing, and rates.
  • Communicate & correspond with other Company branches and agents for client satisfaction, and ensure excellent service execution.
  • Seek the most profitable mode of shipment, yet meet client’s requirement for the movement of freight.
  • Other duties as assigned.

Benefits

  • 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
  • Excellent Medical, Dental and Vision benefits
  • Tuition Reimbursement for education related to your job
  • Employee Referral Bonuses
  • Employee Recognition and Rewards Program
  • Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
  • Employee Discounts
  • Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates
  • Potential to earn a strong commission based on your sales ability
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