Operations Specialist, Night Shift - 8:00 pm - 4:30 am

Lime•San Francisco, CA

4d•$24 - $24•Onsite

About The Position

Lime is seeking Operations Specialists to help deploy and retrieve its fleet of shared electric vehicles. The role supports city partnerships, battery management operations, local service needs, and warehouse operations. This is a full-time, onsite, warehouse-based night-shift position, scheduled Wednesday through Sunday from 8:00 p.m. to 4:30 a.m.

Requirements

Be at least 21 years of age.
Have a valid in-state driver's license and a clean driving record.
Be able to understand and communicate in English sufficiently to follow safety procedures, read and complete documentation, use mobile applications and tools, and communicate effectively with supervisors and team members.
Be able to drive large vans and work outdoors in all weather conditions.
Be able to lift up to 65 pounds frequently.
Be able to work various shifts, including evenings and weekends.
Have experience safely operating a pallet jack or push cart.
Have strong problem-solving skills and the ability to perform quick, efficient repairs.
Be self-motivated and able to work independently with minimal supervision.
Have strong organizational skills and the ability to manage daily tasks.
Have a safety-oriented mindset and be capable of conducting rigorous quality checks.
Have excellent communication skills and the ability to interact with team members, riders, and city officials.

Nice To Haves

Experience in a similar position and knowledge of the local geography.
Knowledge of cell phone applications; iOS experience preferred.

Responsibilities

Safely operate a van for several hours a day to deploy and retrieve Lime electric vehicles within the local market.
Interact with the local community to retrieve vehicles, assess risks, maintain safety, and occasionally use de-escalation skills.
Address and resolve city requests related to stickers, reflectors, and other minor issues in accordance with Lime service-level agreements.
Maintain communication with peers, the shift lead, and the manager.
Support Lime events with valet services, staging, safety reviews, and vehicle-cleanliness efforts.
Support battery management operations when applicable, including accurate documentation, safety measures, and quality checks.
Perform preventative vehicle maintenance, including small repairs such as brake adjustments and tire inflation; assist with scooter rotation and warehouse flow.
Conduct on-foot patrols of designated local zones to ensure vehicle parking compliance and tidiness in accordance with city requests.
Detect and report uncommon situations related to on-the-ground service and products.
Occasionally assist customers in the field with Lime vehicles.
Follow established safety procedures to help ensure Lime riders use safe vehicles.
Operate a pallet jack or push cart as needed.
Perform additional job-related tasks as assigned.

Benefits

Choice of medical, dental, and vision plans.
Company-paid life and disability insurance.
Company-funded mental health benefits.
401(k) plan with pre-tax and Roth options.
Health Savings Account with a monthly company contribution.
Paid parental leave for birthing and non-birthing parents.
Fertility and family-forming benefits.
Accrued vacation based on years of service, paid leave, and 10 company holidays.
Complimentary use of Lime vehicles in participating cities.
Monthly phone allowance.
Dedicated learning and development days.
Access to perks including One Medical, Wellhub, and Headspace.
Depending on the position, compensation may include discretionary annual performance bonus opportunities and equity, subject to plan terms and eligibility requirements.