Operations Specialist
About The Position
hotelAVE is looking for a proactive, resourceful Operations Specialist to support key business operations and help drive projects forward. This role is ideal for someone who enjoys solving problems, improving processes, and making things happen. You’ll report to the CEO and work across departments, support senior leaders, manage operational details, and help ensure important initiatives are executed efficiently. This role is ideal for someone who is earlier in their career and has already gained experience in operations, project coordination, business administration, business/ strategy consulting, supply chain, analytics, or a similar field. You're smart, curious, tech-savvy, and naturally look for ways to make things work better. You don't just complete tasks—you ask questions, connect the dots, solve problems, and look for opportunities to improve processes. You're comfortable navigating ambiguity, learning new systems, and taking ownership of projects. You enjoy figuring things out, collaborating with others, and seeing the direct impact of your work on the success of a business. If you're looking for an opportunity to build your career, work closely with leadership, influence how things get done, and see the direct impact of your work on a growing business, this could be a great fit.
Requirements
- 1-3 years of experience in operations, project coordination, business administration, business/ strategy consulting
- Bachelor's degree preferred in a related degree such as business, operational engineering, supply chain management, data analytics, computer science
- Experience working in Salesforce or a similar CRM
- Advanced Excel (pivot Tables, VLOOKUP, macros) and PowerPoint (slide master customization, advanced charting) skills
- Strong problem-solving and critical-thinking skills
- Exceptional organization, attention to detail, and follow-through
- Ability to work independently and navigate ambiguity
- Professional presence and sound business judgment
- Strong written and verbal communication skills
- Ability to build credibility and communicate effectively with stakeholders at all levels, from peers to executives
- Ability to influence and gain buy-in to move projects forward, even when not directly managing others
- Continuous improvement mindset and willingness to take initiative
Responsibilities
- Lead operational projects and company initiatives
- Coordinate tasks, track deliverables, and ensure follow-through
- Manage contract administration thru the lifecycle, including preparing, tracking, organizing, and maintaining agreements
- Maintain accurate data and reporting within Salesforce and other business systems
- Monitor contract status, key dates, and required documentation
- Research issues, gather information, and develop practical solutions
- Identify process improvement opportunities and help implement them
- Create and maintain documentation, reports, and operational procedures
- Partner with team members across the organization to improve efficiency and remove obstacles
- Build relationships across departments to help drive projects and initiatives forward
Benefits
- Medical, dental, and vision coverage
- 401(k) plan
- Friends and family hotel discounts
- Casual work environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
