Operations Specialist

Crisis Connections•Seattle, WA

8d•Onsite

About The Position

Be the heartbeat of an organization that saves lives. At Crisis Connections, our work supports people in moments of crisis, connection, and healing. As our Operations Specialist, you’ll play a vital behind-the-scenes role—creating a welcoming, organized, and well-run workplace so our staff can focus on supporting the community when it matters most. This role is ideal for someone who thrives on organization, enjoys being the go-to problem solver, and takes pride in keeping an office running smoothly. You’ll be a trusted partner to leadership, a friendly face to staff and visitors, and a key contributor to a safe and supportive work environment.

Requirements

At least 3 years of experience in office administration, operations, or similar role
Strong organizational skills with the ability to juggle multiple priorities
Excellent communication skills and a customer-service mindset
High attention to detail and discretion when handling confidential information
Comfort working independently while collaborating across teams
Proficiency with Microsoft Office tools (Word, Excel, Outlook, Teams, SharePoint)
Experience working with diverse communities and cultures
Ability to work in a mission-driven, fast-paced environment where compassion matters

Responsibilities

Create a warm, professional, and welcoming office environment for staff, volunteers, and visitors
Serve as the primary point of contact for front-office operations, phones, visitors, and general inquiries
Manage office logistics including supplies, mail, badges, workspace access, and shared resources
Coordinate with vendors and service providers (maintenance, cleaning, security, equipment, etc.)
Support leadership with meetings, events, presentations, and internal communications
Help ensure safety, security, and readiness of office and common spaces
Track and handle administrative processes such as donations, inventory, and access audits
Partner with teams across the organization on events, projects, and special initiatives
Serve on the Health & Safety Committee and support organizational well-being efforts