Operations Specialist

Nolan Transportation Group • Hickory, NC

16h

About The Position

This position is an administrative client support role that drives the day to day transportation (freight shipment) operations for our clients. Transportation Insight is a premier employer regionally and nationally because of our reputation, workplace culture and growth opportunities. At Transportation Insight, our team members are motivated to improve our clients, our communities and ourselves every day. We solve challenges that help manufacturers, retailers, and distributors get their products to market in a more cost-effective and efficient manner. By joining the team at Transportation Insight you will be a part of the team that plays a vital role in making sure the business to business and business to consumer marketplace has access to the products they need, when they need them.

Requirements

• High School Diploma required
• Customer service skills
• Ability to communicate clear and polite
• Detail orientated
• Driven to succeed attitude when assisting clients.
• Data entry – basic computer knowledge (ten key & typing ability), Internet Explorer, Outlook, Excel is a plus – but not a requirement.

Nice To Haves

• 2-year college degree preferred
• 1-3 years of industry experience preferred

Responsibilities

• Tracking carrier pick-ups/deliveries and entering data into TMS.
• Directing the carrier to web portal mechanisms.
• Reporting variances in times to the client/supervisor.
• Data entry of shipment information into TMS.
• Requesting documentation on behalf of clients.
• Building relationships with clients and vendors.
• Answering general customer service inquiries related to clients' shipping needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED