Operations Specialist NIJC
About The Position
The National Immigrant Justice Center (NIJC) advances human rights and due process for immigrants, refugees and asylum seekers through direct legal services, impact litigation, advocacy, and public education. Headquartered in Chicago with offices in Washington, DC, Indiana, and San Diego, NIJC's team of over 100 attorneys, paralegals, and professionals, along with 2,000 pro bono attorneys, is at the forefront of immigration reform. We are seeking a highly organized and detail-oriented Operations Specialist to support day-to-day business operations. This role is critical in ensuring efficient office management, supporting recruiting efforts, managing vendor relationships, and maintaining computer hardware inventory and functionality. The ideal candidate is proactive, tech-savvy, and able to manage multiple priorities in a fast-paced environment.
Requirements
- Bachelor's degree or equivalent experience preferred
- 2+ years of experience in operations, office management, or administrative roles (human resources experience helpful)
- Strong organizational and multitasking skills with attention to detail
- Proficiency with Microsoft 365, Word, Excel, PowerPoint, SharePoint and IT systems
- Excellent communication and interpersonal skills
- Ability to work independently and proactively solve problem
- Demonstrated problem-solving skills
- Adaptability and flexibility
- Time management and prioritization
- Strong customer-service orientation
- Collaboration and teamwork
- Experience with asset management or inventory systems
- Familiarity with HR tools (ATS platforms, HRIS systems)
- Intermediate to advanced Excel skills
- Experience coordinating with vendors and managing contracts
- Basic technical troubleshooting knowledge
Responsibilities
- Oversee daily office operations to ensure a productive and well-functioning workspace
- Manage office supplies in multiple locations, equipment, and facilities needs
- Act as a point of contact for employee requests and office-related issues
- Support recruiting team with job postings across platforms, managing applicant tracking systems (ATS), reporting results and coordinating candidate communications
- Assist with onboarding and offboarding employees
- Create reports and graphics based on data for HR and Operations teams.
- Help maintain recruitment reports and hiring pipelines
- Create SOP's for various tasks and procedures
- Comfortable working with data
- Working with third party vendors, managing inventory, service requests, and maintenance of company computer hardware and printers.
- Coordinate onboarding/offboarding hardware provisioning and recovery
- Troubleshoot basic hardware issues and liaise with external IT support vendors as needed
- Track hardware lifecycle, warranties, and replacement schedules
- Maintain accurate asset management records and documentation
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
