Operations Specialist

Tofugu, LLC
Remote

About The Position

Operations keeps Tofugu running. We’re looking for someone with solid experience in this kind of work to help keep Tofugu running smoothly, day-to-day. This role is about consistency and ownership. You’ll be responsible for making sure recurring operational work is handled correctly, records stay clean, and nothing quietly breaks in the background. If everything feels boring and normal, you’re doing it right. You’ll take responsibility over much of the operational engine of Tofugu. That includes areas such as payroll, finance, compliance, and HR administration — all of which operate across multiple countries and systems. Your job is to keep things accurate, complete, and reliable over time, even as details vary by location. This isn’t just about doing tasks. It’s about creating processes that work and making sure that operations don't get in the way of someone else's work. You’ll be stepping into established systems and processes and should be comfortable taking on this kind of work without much ramp-up.

Requirements

  • Have experience with operations, finance admin, HR admin, or similar work, and have a track record of being accurate and detail oriented
  • Have worked with things like tax, payroll, expenses, or bookkeeping
  • Are comfortable working in a global context, where details vary by country and situation
  • Are a proven communicator who can explain things clearly, with the right context and level of detail
  • Communicate accurately, clearly, and succinctly in an async environment
  • Should be comfortable stepping into this kind of work and handling it with minimal guidance

Responsibilities

  • Own day-to-day coordination with our payroll and EOR partners
  • Work directly with our EORs and payroll providers
  • Make sure people get paid accurately and on time
  • Review and reconcile payroll inputs and invoices
  • Track benefits changes
  • Keep employee and contractor records accurate
  • Flag anything that looks off
  • Review and process vendor invoices
  • Track expenses against guidelines
  • Keep financial records clean and up to date
  • Follow up on missing or unclear information
  • Monitor compliance notices and respond as needed
  • Coordinate audit documentation
  • Track deadlines and requirements
  • Keep records organized and audit-ready
  • Maintain HRIS and employee records
  • Run onboarding and off-boarding workflows
  • Coordinate benefits administration
  • Keep policies and internal docs up to date
  • Keep country-specific requirements and documentation up to date
  • Track country-level changes and requirements
  • Help ensure operations stay compliant across locations
  • Ensure recurring processes run reliably
  • Step in when something breaks or drifts
  • Keep systems and documentation organized
  • Support administrative work (reimbursements, retreats, etc.)

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Paid US holidays
  • Paid vacation
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