Operations Specialist
About The Position
The Department of Neurosurgery at the University of New Mexico School of Medicine is seeking a dynamic, initiative-driven Operations Specialist to support departmental functions and drive operational efficiency. This position plays a critical role in advancing the mission and continued growth of UNM Neurosurgery, which provides essential services to communities across New Mexico. In this key role, you will partner closely with the Department Administrator to ensure the efficient and effective operation of the department. You will oversee daily operational functions across clinical, academic, and administrative areas, while supporting strategic initiatives, process improvements, and organizational development.
Requirements
- High school diploma or GED; at least 7 years of experience directly related to the duties and responsibilities specified.
- Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
Nice To Haves
- Bachelor’s degree in Business Administration or related field
- Experience in operations, human resources, or healthcare administration within an academic medical setting
- Strong understanding of clinical department operations, including credentialing and professional practice evaluations
- Working knowledge of UNM, UNMH, and UNMMG policies and procedures
- Experience processing HR transactions for faculty, staff, and students
- Demonstrated experience developing teams and organizational structures
- Proficiency with Smartsheet and Microsoft 365 tools (e.g., SharePoint, Excel)
Responsibilities
- Lead daily departmental operations, ensuring coordination across clinical, academic, and administrative areas
- Partner with the Department Administrator to implement departmental and School of Medicine goals
- Oversee HR functions, including: Faculty recruitment, hiring, contracts, promotions, and tenure; Staff and student onboarding and offboarding; Performance management and annual reviews
- Supervise and mentor administrative staff and students, supporting performance and professional development
- Manage faculty affairs, including appointments, credentialing, and policy compliance
- Coordinate recruitment and onboarding for faculty and staff
- Ensure compliance with HR policies and institutional guidelines
- Lead process improvement and workflow optimization initiatives
- Support project management efforts during periods of growth or organizational change
- Coordinate academic, clinical, and educational activities across UNM, UNMH, and UNMMG
- Process HR transactions for faculty, staff, and student hires
- Manage purchasing activities and PCard reconciliations
- Oversee credentialing of faculty and APPs at UNMH
- Calculate and process faculty call pay and APP extra shifts
- Develop and maintain Smartsheet trackers, reports, and dashboards
- Create and update departmental policies and procedures
- Improve operational efficiency using Smartsheet, SharePoint, and Microsoft 365 tools
- Provide administrative support to faculty and APPs
- Perform other duties as assigned
Benefits
- medical, dental, vision, and life insurance
- educational benefits through the tuition remission and dependent education programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
