Operations Specialist
About The Position
As an Operations Specialist, you’ll be at the heart of our logistics activities. You’ll coordinate with clients, shippers, truckers, shipping lines, co-loaders, local/overseas agents and MPL offices worldwide. From arranging pick-ups and bookings to preparing key documents (bill of lading, invoices, certificates of origin, customs permits) — you’ll make sure everything runs smoothly. You’ll follow up with clients, provide timely updates, resolve issues, and build strong relationships with vendors and partners. Closing job files on time and supporting monthly account closures will also be part of your role.
Requirements
- 3–5 years of experience in freight forwarding or a related field.
- Detail-oriented with strong organizational skills.
- Ability to handle multiple tasks and thrive in a fast-paced environment.
- Eager to learn and adapt to new technologies and procedures.
- A strong team player with a positive attitude.
- Fluent in English, both written and spoken.
- Strong communication skills to connect with overseas offices and partners.
Responsibilities
- Coordinate with clients, shippers, truckers, shipping lines, co-loaders, local/overseas agents and MPL offices worldwide.
- Arrange pick-ups and bookings.
- Prepare key documents such as bill of lading, invoices, certificates of origin, and customs permits.
- Follow up with clients and provide timely updates.
- Resolve issues.
- Build strong relationships with vendors and partners.
- Close job files on time.
- Support monthly account closures.
Benefits
- Competitive salary package
- Additional benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
