Operations Specialist - Transportation Strategist

SBP Careers • Duluth, GA

7d

About The Position

Specialty Building Products is seeking an Operations Specialist - Transportation Strategist to improve delivery planning and execution across its branches. The role focuses on routing, fleet use, driver workflows, delivery service models, and transportation measures, helping branches provide reliable customer service while making effective use of drivers and equipment.

The specialist will analyze delivery operations, recommend and support improvements, work with local operations and sales teams, and help implement transportation tools and processes. The position also develops useful measures and operating standards, supports pilots and rollouts, and tracks whether changes improve safety, service, productivity, and cost.

Specialty Building Products is a North American distributor of specialty building products. It operates under several brands and serves the United States and eight Canadian provinces from more than 61 locations. The company describes itself as a people-first organization focused on strong culture, employee development, and opportunities for advancement.

Requirements

• At least 5 years of experience in transportation, delivery operations, fleet management, dispatch, logistics, or related operations.
• Working knowledge of routing, dispatch, driver productivity, fleet capacity, and delivery-service tradeoffs.
• Ability to analyze route and operating data and explain findings in clear business terms.
• Experience improving a transportation process or operating standard.
• Strong communication skills across drivers, dispatchers, branch leaders, sales teams, and senior leaders.
• Understanding of basic DOT and safe-driving requirements relevant to commercial delivery operations.

Nice To Haves

• Experience in building materials, lumber, millwork, or other multi-stop delivery operations.
• Experience with route optimization, telematics, electronic proof of delivery, or transportation management tools.
• Experience managing or supporting a mixed fleet and different delivery service models.
• Strong Excel, reporting, and dashboard skills.
• Bachelor’s degree in supply chain, logistics, business, or operations, or equivalent practical experience.

Responsibilities

• Review routing and delivery patterns and recommend changes that reduce unnecessary miles, time, and cost while protecting customer service.
• Improve fleet utilization by matching equipment, capacity, schedules, and delivery needs.
• Develop clear driver workflows and operating standards for pre-trip work, loading coordination, delivery, proof of delivery, returns, and end-of-day work.
• Evaluate delivery service models and help define when different delivery approaches are appropriate.
• Establish and maintain useful transportation KPIs and help leaders understand what actions the measures should drive.
• Work with local operations and sales teams to address recurring delivery problems, route inefficiencies, and service issues.
• Support pilots and rollouts of routing technology, telematics, delivery tools, and new transportation processes.
• Identify practices that can be standardized across branches while allowing for real local differences.
• Track results and confirm changes improve safety, service, productivity, and cost.

Benefits

• Medical insurance, available on the first of the month following 30 days of employment.
• Dental insurance, available on the first of the month following 30 days of employment.
• Vision insurance, available on the first of the month following 30 days of employment.
• Company-paid life insurance.
• Company-paid disability coverage.
• 401(k) with company match.
• Company-paid time off.
• Paid holidays and floating holidays.
• Additional perks.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed