Operations Specialist (HR)

Worldlink•Frisco, TX

2d•Onsite

About The Position

WorldLink is a rapidly growing information technology company at the forefront of the tech transformation. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today’s most cutting-edge digital technologies to create value and grow. Collaborative. Respectful. Work hard Play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink. We embrace a culture of experimentation and constantly strive for improvement and learning. We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that like to win. We're grounded by humility and driven by ambition. We're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't" at WorldLink. If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non-bureaucratic startup cultural environment, WorldLink may be the place for you. For more information about our craft, visit https://worldlink-us.com. We are looking for a Human Resources Operations Specialist to join our Operations Team. You should be someone who is passionate about their career, who wants to grow and develop and willing to wear multiple hats in our operations department. This is a hands-on, on-site position in our Frisco, TX office.

Requirements

3 -5+ years of experience in a related field.
Bachelor’s degree
Proficiency using a variety of computer software applications, especially Microsoft Word, Excel, and Outlook.
Self-motivated individual with the ability to thrive in a team-based or independent environment.
Detail-oriented with strong organization skills.
Thrives in a fast-paced environment.
Strong interpersonal skills - ability to communicate effectively and clearly at all levels and with both internal and external clients.
Ability to handle sensitive/confidential situations and documents in an appropriate manner.
Ability to communicate effectively and clearly at all levels and with both internal and external clients with confidence and poise.
Excellent spelling, grammar, and written skills.
Friendly and polite telephone manner.
Highly effective at establishing priorities, multi-tasking and meeting tight deadlines
Flexible and willing to adapt.
Familiarity with basic software for office use (ZOOM, WebEx, etc).
Ability to prioritize multiple tasks simultaneously.
High sense of urgency with ability to maintain accuracy.
Strong problem-solving skills, able to troubleshoot issues independently and drive them to closure with minimal supervision.
Solid sense of accountability and acute personal judgment.
Willingness to take on project work and be exposed to tasks outside traditional day to day.

Responsibilities

Assist with management of comprehensive benefits program.
Assist with FMLA/LOA compliance.
Assist with Annual Reporting compliance (W-2; 1099; 1095-C, etc.).
Assist with execution of payroll and time off processing including but not limited to timesheet maintenance.
Assist with proper processing and support for immigration documents in partnership with our external counsel as needed.
Develop tools and solutions for recurring requests and initiate processes to help create efficiencies.
Ensure compliance with corporate policies.
Work closely with operational departments to identify and evaluate the quality of different data sources used for key result/metric calculations and performance analysis.
Ad hoc project management for operations team.
Serve as OOO coverage for operations counterparts.
Execute a comprehensive mastery of all day-to-end and strategic operational functions as it pertains to end-to-end new employee onboarding. This includes but is not limited to offer letter creation, processing of all new hire documents etc., across the business with varying onboarding requirements all while maintaining full compliance.
Document, track, and maintain candidate records and status of engagements to enable accurate data analytics with a high degree of accuracy.
Actively partner with all internal constituents to ensure an accurate and positive offer and onboarding experience.
Continue as main point of contact for candidates during the offer and onboarding process, through orientation.
Manage collection and analysis of candidate experience feedback and create process for improvement.