Operations Specialist 2

Hologic•Londonderry, NH

30d•$63,600 - $99,500

About The Position

Hologic empowers people to live healthier lives everywhere, every day. We are the leading innovator in women's health, helping healthcare professionals around the world diagnose and treat their patients with precision, certainty, and confidence. The Operational Excellence Facilitator plays a key role in rolling out Shingo Principles and driving a culture of continuous improvement. This role emphasizes communication, organization, and support for systems leaders and operations leaders in developing and executing plans that strengthen the operational excellence culture. The Facilitator will partner with cross-functional teams to support engagement, foster alignment, and help drive sustainable improvements across the site. The Operational Excellence Facilitator will exemplify the following principles: Lead with Ownership: Act with integrity and always strive to do the right thing. Be highly accountable, follow through on commitments, and take responsibility when things do not go as planned. Embrace opportunities to try new approaches and learn from mistakes. Act with Speed: Maintain a strong bias toward action and execution with a sense of urgency. Keep stakeholders informed through proactive, timely communication while minimizing surprises. Foster Partnerships: Achieve goals through teamwork and collaboration. Invest in building and maintaining strong relationships with stakeholders while aligning efforts to fulfill the organization's Purpose, Promise, and Passion. Delight Customers: Consistently exceed customer expectations by delivering exceptional experiences and innovative solutions. Provide dedicated service, proactive communication, and a deep understanding of customer needs to build lasting, trust-based relationships. Celebrate Wins: Take pride in delivering impactful results. Create a team environment that others aspire to join by recognizing achievements and celebrating success. Support team members and value both individual and collective accomplishments. The incumbent may be asked to perform other function-related activities in addition to the responsibilities listed below, as reasonably required by business needs.

Requirements

Ensure compliance with all company policies and procedures, including safety regulations, Personal Protective Equipment (PPE) requirements, Standard Operating Procedures (SOPs), Quality Management System Regulation (QMSR), ISO standards, and Good Documentation Practices (GDP).
Demonstrate a strong commitment to the company's core values of integrity, respect, collaboration, and innovation.
Contribute to a positive and inclusive work environment that promotes mutual respect, teamwork, and employee engagement.
Participate in continuous improvement initiatives that support operational excellence and efficiency.
Promote sustainable workplace practices, including waste reduction, recycling, and energy conservation.
Participate, as applicable, in workshops, training sessions, and other activities that foster a culture of continuous improvement and lean thinking.
Complete all required training on time and participate in ongoing development opportunities.
Bachelor's degree or an equivalent combination of education and experience.
2 to 5 years of experience in Operational Excellence, Communications, Continuous Improvement, or Quality Systems within a regulated industry.
Proven ability to facilitate workshops, activities, huddles, and meetings.
Ability to work effectively with cross-functional teams and communicate with individuals at all levels of the organization.
Experience with process documentation, project planning, and event planning.
Strong communication and storytelling skills with the ability to build alignment among site leadership and frontline associates.
Data-driven mindset with the ability to develop and maintain dashboards, scorecards, and cultural metrics.
Collaborative approach with the ability to foster partnerships across multiple functions.
Strong communication, facilitation, and interpersonal skills.
Ability to simplify complex concepts into clear messages and actionable next steps.

Nice To Haves

Training or certification in Lean, Continuous Improvement, or Shingo Principles is preferred but not required.

Responsibilities

Assist in planning and executing activities related to the operational excellence model, promoting a culture of continuous improvement and world-class standards.
Develop, organize, and implement training programs on operational excellence and continuous improvement initiatives.
Facilitate and continuously improve operational excellence systems and tools.
Maintain scorecards, pulse checks, and visual management systems to measure behavior adoption and track engagement results.
Plan, coordinate, and execute logistics for internal events, including group training sessions, meetings, and engagement activities.
Assist in managing meetings, visits, and tours to the site, ensuring effective communication and smooth execution of activities.
Collaborate with system leaders to plan, develop, execute, and document activities associated with the Strategic Alignment System.
Help site managers promote behaviors and mindsets aligned with operational excellence through visual management and site-wide engagement activities.
Coordinate with cross-functional teams to ensure the effective implementation of operational excellence systems and continuous improvement initiatives.
Facilitate assessments of operational excellence systems and tools to drive sustainable improvements.
Communicate the progress, status, and outcomes of operational excellence initiatives.
Provide technical guidance and support on the application of operational excellence methods and tools.
Coordinate benchmarking activities with site managers and system leaders to identify, adapt, and implement best practices, emerging trends, and world-class performance indicators.
Promote recognition and celebration of Shingo-aligned behaviors to sustain engagement and cultural transformation.
Support administrative activities for the site leadership team.
Gather information and prepare reports related to production, projects, and corporate metrics, ensuring accuracy and timely delivery.