Operations Supervisor 2

ConvergintSan Antonio, TX

About The Position

The Operations Supervisor role is responsible for maximizing customer satisfaction by effectively executing all assigned projects. This role involves the effective management of resources, costs, and customer satisfaction for project completion and delivery. The Operations Supervisor will assist the Operations Manager and oversee Project Managers and/or Coordinators in all aspects of the project. The company, Convergint, is a global, service-based systems integrator with 20 years of growth, focused on protecting the lives and assets of their customers and communities. They emphasize a strong culture built on 10 Values and Beliefs, diversity, and equal opportunity.

Requirements

  • Customer Focus – Maintaining awareness of and seeking to meet of the needs and wants of the customer.
  • Leadership Orientation – Actively seeks ways in which to act as a role model, guide, develop and mentor others within the Operations Department.
  • Strong financial analytical skills including cost control.
  • Excellent Microsoft Outlook, Project, Excel, Word and Power Point skills.
  • Strong team leadership, team building and facilitation skills.
  • College degree, trade school or equivalent experience
  • 5-10 years relevant experience

Nice To Haves

  • Engineering, Field, or project management experience
  • Experience in 1 or more of the following industries: electronic security, fire alarm & life safety, building automation, and/or healthcare
  • Previous project supervisory experience

Responsibilities

  • Maximizing customer satisfaction by effectively executing all assigned projects.
  • Effective management of resources, costs, and customer satisfaction for effective project completion and delivery.
  • Assisting the Operations Manager and overseeing Project Managers and/or Coordinators in all aspects of the project.
  • Performing other duties and responsibilities as requested or required.
  • Encouraging colleagues to participate in the Recruit Awesome People program.
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