Operations Solution Architect Senior Manager, Supply Chain

Accenture • Chicago, IL

19h • $112,900 - $338,300

About The Position

Accenture is seeking an Operations Solution Architect Senior Manager to design and implement complex, outcomes-driven solutions for supply chain clients. The role combines deep supply chain expertise, commercial judgment, and senior-level client relationship skills. The architect serves as a subject matter advisor and may act as the single point of contact or as part of a team on larger deals, with accountability from the initial sales stage through deal closure and transition to delivery.

The position architects end-to-end solutions for large-scale managed services deals across planning and forecasting, materials planning, sales and operations planning, order management and fulfillment, logistics coordination, inventory analysis, warranty and aftersales services, reverse logistics, and master data management. It draws on Accenture talent, processes, technology platforms, AI, and agentic tools to build commercially viable solutions aligned with client outcomes.

The role leads client discovery, solution design, sales and subject matter expert coordination, commercial and cost modeling, contractual alignment, and transition planning. Travel may be required and can range from 0% to 100%, depending on business needs and client requirements. Accenture offers medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. The listed annual salary ranges vary by location, from $112,900 to $338,300 across the locations specified in the posting.

Requirements

• At least 8 years of experience as a solution architect, business consultant, or in a similar role within supply chain, operations, or managed services, with hands-on knowledge across planning, fulfillment, logistics, and aftersales services.
• At least 2 years of experience in Supply Chain As-a-Service or supply chain managed services.
• At least 2 years of experience in business development, sales strategy, and/or proposal development.
• At least 2 years of experience with outsourcing, solution planning, and deal shaping.
• At least 1 year of working knowledge of supply chain technology platforms, such as SAP S/4HANA or IBP, Blue Yonder, o9 Solutions, and Oracle SCM Cloud, sufficient to discuss integration, connectivity, and platform roles in managed services with client technology and supply chain teams.
• At least 1 year of demonstrated proficiency using AI tools such as Claude, Gemini, GPT, or Copilot in day-to-day work, and an understanding of applying AI and agentic solutions to supply chain operating models.
• Bachelor’s degree or equivalent (minimum 12 years of work experience); alternatively, an associate degree with a minimum of 6 years of work experience.
• Ability to lead client-facing discussions, including at the C-suite level, and build trusted relationships with senior client stakeholders.
• Travel may be required; the amount may range from 0% to 100% based on business needs and client requirements.

Nice To Haves

• Advanced degree such as an MBA or equivalent.
• Knowledge of source-to-pay functions, including strategic sourcing, category management, procure-to-pay, tail spend management, and accounts payable.
• Experience with Negotiate to Close and Win Strategy Development.
• Experience with Value Proposition Development and Business Case Development.
• Experience with Solution Configuration and Solution Planning for Outsourcing Methodology.
• Experience with Pricing Strategy and Execution.
• Experience with Service Transition and Solution Realization methodology.
• Understanding of automation and agentic AI trends in the supply chain and operations marketplace.
• Strong analytical skills and advanced expertise in Excel and PowerPoint.

Responsibilities

• Architect end-to-end solutions for large-scale supply chain managed services deals across planning, fulfillment, logistics, inventory, aftersales, reverse logistics, and master data management.
• Lead client discovery and requirements-gathering sessions, demonstrating supply chain expertise and translating client challenges into deliverable solutions.
• Coordinate talent, processes, technology platforms, AI, and agentic tools to create commercially viable solutions aligned with client outcomes.
• Manage relationships with industry groups, verticals, senior client buyers, and functional owners for the designated solution.
• Drive solution sign-off, incorporating input on client objectives, industry context, risk, budget, and preferences.
• Manage the sales team and subject matter experts involved in the sales process, and coordinate with the delivery organization.
• Coordinate with legal, commercial, and regulatory teams to ensure solution components meet standards and contractual requirements.
• Collaborate with industry groups and verticals on terms and conditions and, where applicable, take accountability for specific contractual terms.
• Develop cost model estimates with delivery organizations and pricing and commercial teams.
• Align the final solution architecture, statement of work, schedules, and other contractual documents with final terms and conditions.
• Identify service transition and operations leadership contacts and ensure an appropriate handover plan for closed deals.
• Apply AI and agentic tools to identify opportunities for intelligent automation, AI-assisted workflows, and autonomous process agents in client solutions.
• Stay current on supply chain managed services trends, emerging technologies, and best practices, and bring market perspectives to client engagements.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Long-term disability coverage
• 401(k) plan
• Bonus opportunities
• Paid holidays
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Senior