Operations Research Analyst

Hisense USAAlpharetta, GA
Onsite

About The Position

The Operations Research Analyst will be responsible for analyzing and optimizing end-to-end supply chain performance using quantitative models and systems. This role involves developing automation solutions, supporting data-driven decisions, and improving operational efficiency. The analyst will track key operational KPIs, prepare performance reports, analyze various supply chain data, and redesign processes. A key aspect of the role is developing and implementing advanced performance optimization models and leading system integration initiatives. The analyst will also design and implement automation solutions, provide decision-support analysis to senior leadership, and establish enterprise-level performance measurement and automation governance frameworks.

Requirements

  • Bachelor’s degree in Operations Research, Industrial Engineering, Data Science or a related discipline involving quantitative analysis.
  • Minimum Two years of experience working as an Operations Research Analyst, Optimization Analyst, Analytical Strategist, or a closely related position.
  • Minimum Two years of working on data analysis.
  • Minimum Two years of experience in KPIs tracking.
  • Minimum Two years of experience in redesign and optimize processes.
  • Minimum Two years of experience working cross-functionally.
  • Minimum Two years of experience in risk identification.
  • Minimum Two years of experience working with SAP system.
  • Minimum Two years of experience with Electronic Data Interchange (EDI).
  • Minimum Two years of experience with Warehouse Management System (WMS).
  • Minimum Two years of experience with Order Management System (OMS).
  • Minimum Two years of experience working with Power BI.
  • Minimum Two years of experience with Excel modeling.
  • Minimum Two years of experience with Power Automate.

Nice To Haves

  • Foreign degree equivalent is acceptable.
  • Any suitable combination of education, training and/or experience is acceptable.

Responsibilities

  • Analyze and optimize end-to-end supply chain delivery and fulfillment performance using SAP, Electronic Data Interchange (EDI), Power BI, and Excel.
  • Track key operational KPIs and performance trends.
  • Prepare weekly and monthly supply chain performance reports using SAP, WMS data, Power BI, and Excel dashboards to identify trends, risks, and improvement opportunities.
  • Analyze order processing, shipment tracking, and exception data using SAP, Order Management System (OMS), Warehouse Management System (WMS) and Transportation Management System (TMS) systems to optimize process performance.
  • Analyze cross-functional supply chain workflow data using SAP, EDI, and system documentation tools to redesign and optimize processes.
  • Develop and implement advanced performance optimization models using Excel modeling, and supply chain analytics tools to improve cost, service level, and warehouse throughput.
  • Lead system integration initiatives involving SAP, OMS, TMS, EDI, Power Automate, and AI-enabled Robotic Process Automation (RPA) solutions.
  • Define system requirements and coordinate full project lifecycle including UAT, deployment, and post-implementation optimization.
  • Design and implement automation solutions to improve data accuracy and operational efficiency.
  • Provide decision-support analysis to senior leadership using advanced analytical and optimization methodologies.
  • Establish enterprise-level performance measurement and automation governance frameworks aligned with organizational objectives.
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