Operations Quality Manager

RTX•Andover, MA

1d•$107,500 - $204,500•Onsite

About The Position

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. Raytheon is seeking a Manager of Operations Quality to joint the Circuit Card Manufacturing (CCM) Team in Andover, MA. Our Operations Quality Team assures product and process quality with an emphasis on Product Compliance, Customer Satisfaction and Continuous Improvement. As a leader of the Operations Quality team, the individual in this role will be responsible for leading a group of quality engineers and hardware specialists, monitoring production performance, leading yield improvements and reduction of Cost of Poor Quality (CoPQ), supporting factory compliance with site policies and procedures, validating proper change control and implementation, and more. The ideal candidate will be able to utilize semiconductor process knowledge and strong analytical and communications skills to drive cost effective quality solutions.

Requirements

Bachelor’s in science, Technology, Engineering, or Mathematics (STEM) or other technical field of study and a minimum of eight (8) years of Quality Engineering, Continuous Improvement, or related fields.
Project management experience including managing multiple projects simultaneously
Experience in first article inspection reports (FAIRs), quality monitoring, and leading root cause correct actions for both short-term and long-term initiatives in a cross functional matrixed environment.
Experience in development/usage of quality metrics that may be used to drive true root cause and long-term corrective action, and in the identification/institution of perceptive verifications.
Experience in manufacturing process knowledge with Quality systems and industry technical standards (ISO 9001, AS9100 and/or AS9102), interpreting drawings, work instructions, Bill of Materials (BOMs), consumable materials control, process disciplines and tool control.
Prior experience in quality, or process engineering, in a manufacturing environment
Ability to obtain and maintain a U.S. government issued security clearance is required.
U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Nice To Haves

Strong familiarity with J-STD-001, ISO 9001, AS9100, AS9201, Six Sigma, Customer Oriented Results and Excellence (CORE) or Lean experience/tools, associated tools, and ASQ Certifications
Able to facilitate cross-functional teams in systematic improvement activities (e.g. 6-sigma, lean manufacturing)
Experience with Advanced Product Quality Planning (APQP)/AS9145; Utilizing tools such as PPAP, Key Characteristics, DFMEA, PFMEA and/or Control Plans
Experience with SAP/PRISM or other Enterprise Resource Planning (ERP) Tool
CORE, Six Sigma, Shainin Red X, ASQ Certifications
Experience in DoD product and process oversight including requirements, build, integration, test and delivery
Experienced in Product/Process Failure Modes & Affects Analysis, Regression Analysis
Proficiency in all Microsoft Office applications
Existing US DoD Secret (or higher) clearance

Responsibilities

Lead a team of operations quality engineers and hardware specialists. Some of your leadership tasks will include staffing, coaching/mentoring, presenting to senior leadership, and performance reviews.
Ensure effective root cause analysis and implementation of corrective & preventative actions.
Perform verification and validation of improvements to understand effectiveness.
Baseline factory metrics (scrap, rework, FPY, etc.), identify top drivers, forecast future demand for top drivers and identify areas of opportunity for improvement assuring clear identification, control, and disposition of nonconformities.
Assess production trends using data analysis and statistical process control methods
Lead manufacturing team discussions to drive process enhancements to reduce variation.
Lead/Drive Advanced Product Quality Planning (APQP) initiatives (PFMEA, control Plans, SPC, etc.) using baseline metrics and future demand with the ability to perform verification/validation of improvements and efficiencies to facilitate defect prevention.