Operations Quality Control Manager

ComNet Communications • Bethel, CT

1d

About The Position

The Operations Quality Control Manager ensures the successful execution, quality, safety, and profitability of telecommunications projects. The role combines quality control oversight with operational support, employee development, and project coordination, with a primary focus on launching and supporting remote large-scale projects valued over $500,000.

The manager participates in project handoffs, reviews scopes of work, identifies risks, and coordinates with the Operations Manager and project team to transition work smoothly to on-site foremen. The role performs field inspections to verify installations meet BICSI standards, company requirements, and project specifications; identifies deficiencies; and ensures corrective actions are completed. It also promotes safety compliance, improves workflows, develops employees and field leaders, addresses performance issues, documents findings and concerns, and helps protect project budgets, schedules, and margins.

Success is measured by installation quality, employee development, safety compliance, reduced rework, improved project efficiency, and protection of project margins. The position may require travel up to 50%.

Requirements

• 15 or more years of experience managing complex, multimillion-dollar low-voltage projects.
• Proven success managing and developing field talent.
• Ability to manage budgets and profitability for large-scale low-voltage projects.
• Strong knowledge of safety standards.
• Strong knowledge of BICSI standards, structured cabling, and installation quality requirements.
• Experience with project handoffs, scope-of-work reviews, employee training, and quality inspections.
• Strong leadership, communication, problem-solving, and organizational skills.
• Ability to travel up to 50%.
• Commitment to safety, accountability, quality, and continuous improvement.

Responsibilities

• Participate in project handoffs, review scopes of work, identify potential risks, and coordinate smooth transitions to on-site foremen.
• Perform random field inspections and spot checks to verify installations meet BICSI standards, company requirements, and project specifications.
• Identify installation deficiencies and ensure corrective actions are completed promptly.
• Promote a safety-first culture, enforce company safety procedures, and hold employees and field personnel accountable for maintaining a safe work environment.
• Work with the Operations Manager to identify process improvements, streamline workflows, reduce rework, and complete projects ahead of schedule without compromising safety or quality.
• Train, mentor, and coach employees and field leadership to improve technical skills, workmanship, productivity, and performance.
• Address performance issues through coaching, corrective action, or disciplinary measures in accordance with company policies.
• Document inspection findings, project risks, quality issues, and employee performance concerns, and provide timely updates and recommendations to the Operations Manager.
• Identify installation errors, inefficiencies, material waste, and other issues that could negatively affect project budgets, schedules, or profit margins, and recommend corrective actions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed