About The Position

TFT Global Inc. is seeking an Operations Project Coordinator to support customer programs, coordinate field operations, and help ensure exceptional service delivery. The role balances customer relationships, project coordination, team support, process improvement, and operational excellence in a fast-paced environment. The coordinator works closely with customers, Supervisors, Team Leaders, and operational teams to coordinate projects effectively, exceed customer expectations, and achieve business objectives. This is not a traditional desk-only coordinator role. It offers direct exposure to customers and operational leaders, operations management, hiring and employee development, process improvement, project management, and high-impact customer programs. The position is temporary-to-full-time and starts at $23.10 per hour.

Requirements

  • High school diploma or equivalent.
  • Strong communication and customer service skills.
  • Excellent organization and time management skills.
  • Ability to prioritize multiple projects and deadlines.
  • Strong problem-solving abilities.
  • Basic to intermediate Microsoft Office skills.
  • Valid driver's license and reliable transportation.
  • Ability to work in a fast-paced environment.

Nice To Haves

  • Post-secondary education.
  • Experience in project coordination, operations, logistics, customer service, manufacturing, or quality services.
  • Experience supporting customers and operational teams.
  • Experience with KPI reporting and performance tracking.
  • ISO or quality systems experience.
  • Leadership, staffing, or employee development experience.
  • Experience conducting audits or process reviews.

Responsibilities

  • Coordinate customer projects and operational activities.
  • Serve as a key point of contact for customer communication.
  • Support staffing coordination and workforce planning.
  • Monitor KPIs and performance metrics.
  • Assist with hiring, onboarding, and employee development activities.
  • Coordinate travel arrangements for field personnel.
  • Review operational data and help identify process improvements.
  • Complete Layered Process Audits (LPAs) and support corrective actions.
  • Assist with quoting customer projects and time studies.
  • Support Shipping & Receiving activities related to customer requirements.
  • Maintain accurate project and customer information.
  • Ensure compliance with quality, safety, and company standards.
  • Partner with leadership to drive continuous improvement initiatives.
  • Help identify and pursue new business opportunities.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Short-term and long-term disability insurance
  • Life insurance
  • Accidental death and dismemberment coverage
  • Accident coverage
  • Hospital indemnity
  • Employee assistance program
  • Mileage reimbursement
  • Vacation days
  • 10 paid holidays
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