Operations Program Coordinator
The Bernard Group Inc•Shakopee, MN
•$49,400 - $54,000•Onsite
About The Position
The Operations Program Coordinator will join a talented group that collaborates to deliver world-class products to customers. This role supports end-to-end program and project execution and distribution center operations for all clients. The coordinator will work across program/project management, fulfillment, inventory, and production teams to ensure accurate data, timely execution, and a high-quality customer experience.
Requirements
- Possess a thorough and organized approach to work and pay close attention to details on every project.
- Strong technical skills, being proficient in or ready to learn Gmail, Google Docs, Excel, TBG systems, and various software and hardware.
- Self-motivated, a fast learner, and show initiative to seek out customer and corporate needs.
- Complete projects accurately within deadlines, while meeting company and customer quality standards.
- Apply effective time management and self-management skills to coordinate multiple programs in a fast-paced environment.
- Understand and maintain the confidential nature of the company, employee, and customer information.
- Able to quickly adapt to shifting priorities, deadlines, and a fast-paced distribution environment.
- Flexible to change and possess a customer-focused mindset.
- Able to effectively communicate, both verbally and in writing.
- Strong interpersonal skills including, demonstrated listening skills and the ability to present ideas and thoughts concisely and effectively both internally and outside the organization.
- Willing to admit when you make a mistake.
- Fiercely loyal to both customers and team.
- Trustworthy, reliable, and easy to get along with.
- Enthusiastic and eager to take on new challenges.
- Adaptable and willing to wear whatever hat gets the job done.
Nice To Haves
- An associate degree in marketing, business, communications, or a related field (or equivalent experience).
- A minimum of 1 year of experience in program/project coordination, fulfillment, logistics, or a related field.
- Experience working directly with internal and external customers.
- Experience in printing, retail, fulfillment, or distribution environments (a major plus!).
- Experience with warehouse management systems (WMS).
Responsibilities
- Coordinate client programs and projects, including execution, fulfillment, and inventory support.
- Assist the operations program managers by acting as the secondary point of contact for internal and external clients to ensure a positive customer experience.
- Collaborate with program/project managers and stakeholders to support goals, timelines, and deliverables.
- Coordinate cross-functional teams including program/project management, fulfillment, kitting, shipping, and production.
- Track milestones, deliverables, and job statuses to ensure timelines and quality standards are met.
- Communicate updates, scope changes, risks, and issues proactively, while supporting issue resolution and escalation.
- Ensure accuracy and quality control of program/project data and WMS entries.
- Assist with process improvements, including documentation and workflow streamlining.
- Perform miscellaneous projects and completes various tasks as requested by management.
Benefits
- Generous paid time off benefit that increases with tenure
- Healthcare, dental, life insurance, disability
- Paid parental leave
- Retirement Savings programs: Employee Stock Ownership Plan - 100% Employee-Owned
- 401k with a company match
- Career Development Opportunities
- Flexible Work Hours
- Tuition Reimbursement
- Employee Referral Program
- Safe & Clean Manufacturing Environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
